2021 T6.1 electric door not closing. Help please

[tri ck]

Hi Legends,

I have purchased a t6.1 2021 recently and the right hand side door is not closing fully in the power close. I am quite some distance in Australia from VW dealership. Is there anything I could check? I have checked for obstruction and seems to be ok. I have attached a video to show what’s happening. Thanks

 

[Bav]

Can't see a video mate. Did you try to attach it in the forum directly? If so, try posting it to YT and then posting a link here.

 

[MyOtherCarIsA]

Can't see the video but might be this?

 

[tri ck]

Can't see a video mate. Did you try to attach it in the forum directly? If so, try posting it to YT and then posting a link here.

Here is the link

 

[tri ck]

Can't see the video but might be this?

Thanks for sharing it’s a bit different here is a video on you tube