Another Servicing Question.....

[vw-me]

Does anyone know what actually gets done at the 20k service ?

I had my oil and filter changed at 9k at VW because I don’t fancy the 20k intervals.

I’m now coming up for 19k so rang them to book it in for its first official service so to speak. Guy on phone says I now don’t need a service until 30k miles and He would do the oil and filter again but I’m just wasting my money.

So at a 20k first service are VW only changing an oil and filter ? Or is there more to it ? Fuel filter, air filter etc etc I couldn’t get a straight answer off the guy.

 

[TEESIXY]

I've just had that service. Its pretty much oil and filter, with a visual check of discs and pads etc. I think there is some information about the different services in the service book, but can't check because the dealer has lost it.

 

[vw-me]

I've just had that service. Its pretty much oil and filter, with a visual check of discs and pads etc. I think there is some information about the different services in the service book, but can't check because the dealer has lost it.

It’s crazy, vans will get hammered anyway in their intended roles as work horses so you'd think the service intervals would be more regular anyway.

 

[TEESIXY]

I think a few on here, me included, do an additional oil and filter change in between, like yourself. It seems odd though, in your case, that vw seem to think it has increased the interval to your first service by 10k.

 

[Dellmassive]

Big, Small, Big, Small, Big, Small . . . . and so-on.

Service Plan Options | VWCV

Transporter T6 :

Interim service - £164 (oil/filter/Health check)

Interim service
We'll make sure to check the:

• Wipers, washers and fluid level
• Horn
• Lights
• Condition of the front and rear lamps
• Instruments
• Battery 'magic eye'
• Coolant level and anti-freeze strength
• Condition of visible drive belts
• Brake fluid level
• Power-assisted steering wheel
• Saturation indicator on the air filter (if fitted)
• Tyre condition, wear patterns and tread depths
• Tyre pressures and correct them if necessary
• Brake system for leaks and damage
• Thickness of the front and rear brake pads/linings
• Steering and suspension for wear and leaks
• Drive shafts
• Condition of the exhaust system
• Change the engine oil and filter
• Reset the service interval delay

Full service - £329 (oil/filter/Health check/as per service schedule)

Full Service
We'll make sure to check the:

• Lights
• Horn
• Instruments
• Washers and wipers and top-up fluid
• Tyre condition and tread depths
• Tyre pressures and correct them if needed
• Airbags for visible damage
• Sunroof
• Tipper system and change the oil if necessary
• Paint and bodywork for damage and corrosion
• Expiry date on breakdown set
• Engine and engine compartment for leaks
• Condition of visible drive belts
• Gearbox, final drive and rear axle for leaks and damage
• Manual gearbox oil level
• Final drive oil level
• Brake system for leaks and damage
• Thickness of the front and rear brake pads/linings
• ABS sensor and cables
• Underbody sealant and panels for damage
• Supplementary rubber rings
• Condition of the exhaust system
• Steering joints and boot for wear and damage
• Coolant levels and anti-freeze strength
• Condition of the camshaft drive toothed belt
• Power-assisted steering oil level
• Brake fluid level and condition
• ATF level (automatic)
• Battery
• Idle speed
• Adjustment of headlights
• Drive shaft

And we'll also:

• Run a vehicle systems test and read fault memories
• Grease the front door check-strap and hinges
• Grease the trailer coupling
• Change the engine oil and filter
• Change the gearbox oil if necessary
• Change rear axle oil if necessary
• Renew the air filter
• Renew the pollen filter
• Renew the fuel filter
• Perform engine basic settings
• Perform a road test

Most vans are set to Long-Life 18000mls/24mnths by the dealer.... But I've noticed if you play with the MFD it defaults back to 12000mls/12mnths (which I've done twice now....oops!)

• You can choose from two types of service regimes at VW Van Centre (Hatfield), depending on your driving methods. Your VW van also has the benefit of a service indicator on the dashboard to remind you of when a service is due.
  
  
• Service Regime One: Fixed Service (Time and Distance) – the first of 12,000 miles or 12 months
  • Recommended if you drive less than 10,000 miles a year
  • You drive your van mainly in town centres / heavy traffic
  • You make frequent short journeys
  • You often use your van for towing or heavily laden
  • Your driving style involves hard acceleration and braking
• Service Regime Two: Flexible Service (Long Life Service) – the first of 18,000 miles or 24 months
  • Recommended if you drive over 25 miles a day
  • You often use your van for long distance journeys
  • You rarely tow with your van or use it to its maximum load capacity
  • You adopt an economical driving style with minimal engine loading

VOLKSWAGEN VEHICLE HEALTH CHECK:

34 POINT VISUAL CHECK OF ALL THE WEAR AND TEAR ITEMS ONYOUR CAR

Vehicle Health Checks | Across the UK | Lancaster Volkswagen

 

[vw-me]

Wowsers !
Thanks for that @Dellmassive !

So I presume the 20k is just the interim service and a 40k would be the ‘full service’.

I’m maybe thinking just get the oil and filter done now at 20k, so it’ll have had new oil/filter for the first 20 and then get the biggie done next year.

 

[Mooncat]

It’s crazy, vans will get hammered anyway in their intended roles as work horses so you'd think the service intervals would be more regular anyway.

If you look in the front of your service book, it defines what is 'Extreme' conditions and therefore should be on fixed servicing. I bet there's a lot of people on here that fall into those conditions but are on the flexible service.
10K / annual servicing done here and for the sake of a few quid, it gets a new air filter everytime too.