Broken door hinge - warranty replacement?

Steview

Senior Member
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T6 Guru
Does anyone know if it’s possible or has managed to claim for a broken front door hinge under the VW warranty?
 
The first 3years and the 2year extended factory warranty you should be ok.

But after that, with the All In warranty......

We were declined yesterday.... According to the warranty office the hinge is part of the body and not covered by the policy.

The replacement hinge is about £89 and needs painting.


See here ...

Post in thread 'Dellmassive`s Camper Van Adventure' Dellmassive`s Camper Van Adventure


...
 
Is the 2 year factory warranty extension only something that can be done on initial order?
Apparently so.... Well.

So I was told when I first collected the van..... It was about £500-£600. Which seemed like a no brainer for an extra two year.

The catch was you had to book it and pay for it within 30days of collection handover...... That was in 2018.

Not sure what the more recent new van guys have been offered?

The All-In package come later.. In 2020 ish?
 
The first 3years and the 2year extended factory warranty you should be ok.

But after that, with the All In warranty......

We were declined yesterday.... According to the warranty office the hinge is part of the body and not covered by the policy.

The replacement hinge is about £89 and needs painting.


See here ...

Post in thread 'Dellmassive`s Camper Van Adventure' Dellmassive`s Camper Van Adventure


...
Thanks for that. Mine is on the ‘All in’ too so looks like it’s a phone call to TPS. Cheers
 
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