Drivers door lock - steady red LED

[jazt6]

Hi all. I have just bought a 2017 T6.

When locking the van with the key fob the drivers door does not lock. It only locks when inserting the key. The red LED on the lock stays on (not flashing) All other doors lock with the fob.

I can't seem to find any answer for my problem.

Also, the barn door does not open from the inside, only the outside.

Thanks in advance for any help!

 

[roadtripper]

Possibly there is an issue with the locking solenoid in that door if it's jamming leaving the door in a "locking but not locked" state.

Are there any other odd lock behaviours on that door, does it show as open or closed at unusual times? If you listen does the mechanism on that side make any noise at all when you try and lock with the fob?

Have you tried locking with the key from the passenger side - I can't remember if that triggers the global central locking on a Transporter but if it does might be useful to narrow down the issue to the remote locking or the lock motor.

 

[jazt6]

Possibly there is an issue with the locking solenoid in that door if it's jamming leaving the door in a "locking but not locked" state.

Are there any other odd lock behaviours on that door, does it show as open or closed at unusual times? If you listen does the mechanism on that side make any noise at all when you try and lock with the fob?

Have you tried locking with the key from the passenger side - I can't remember if that triggers the global central locking on a Transporter but if it does might be useful to narrow down the issue to the remote locking or the lock motor.

Thanks for your reply.

When I lock it with the fob it makes a sound and then another sound. The lock on the door doesn't go down at all unless I use the key or do it from the inside.

I will try locking the passenger door with the key and report back.

I was hoping the contact clean trick will work but no luck so far