EGR Faults T6 2.0

[CTurner]

Hello, I’m new to the forum and I’ve been looking at a lot of posts but I can’t find a specific answer to my question. We have a 2018 T6 2ltr Euro 6.

A few weeks ago we had the orange engine light come on and our carista gave the following fault codes:

15560 – EGR Sensor A Circuit Range/Performance
25126 – Databus error value received

We cleared the codes and went on a very long journey (Birmingham to Cornwall and back) with no engine light. After another long journey a week later the engine light came back on but this time with these codes:

15560 – EGR Sensor A Circuit Range/Performance
32807 – Exhaust Gas Recirculation Cooler Efficiency Below Threshold

After clearing again and going on a long journey the 15560 code came back but with no engine light. So it seems the engine light only comes on when another fault comes up. The van drives really well and there is no juddering or anything like that.

We are travelling to France in a couple of weeks (approx. 1500 miles) and are really concerned that if we don’t sort out this problem now we cause a lot of damage from driving it. Is this something to worry about and will we need to get the dreaded EGR Valve changed before we go away or is it unlikely to cause an issue and we can sort out when home? Another problem is I don’t think we will be able to get it booked into a garage with such a short timeframe and we wont be able to test it out much before going away if the work is done.

Any advice on these codes and if the van is safe to drive would be greatly appreciated. Thank you!

 

[Elvisthelurcher]

My 2017 4Motion has just had the engine light come on too, and has presented with the same 2 fault codes as yours:

15560 – EGR Sensor A Circuit Range/Performance
32807 – Exhaust Gas Recirculation Cooler Efficiency Below Threshold.

I cleared them using Carista and have driven another 150 miles, so far the engine light hasn't come back on.

Did you manage to get to the bottom of it? Cheers

 

[CTurner]

Hi,
We had someone look at it from VW and they said it just needs a software update. Apparently it is an issue that crops up on these vans and is a software issue rather than a new EGR valve. He did our MOT a month ago and said he knows it is not a faulty EGR valve as the emissions test was good. We are going to have a software update which he said will sort it. Not going through VW though as it will cost a small fortune. Apparently a software update will cost around £150.

Its worth looking into this software update thing before changing the EGR valve as that is so expensive (we have three quotes ranging between £2500 and £1500).

Hope you get something sorted

 

[CTurner]

My 2017 4Motion has just had the engine light come on too, and has presented with the same 2 fault codes as yours:

15560 – EGR Sensor A Circuit Range/Performance
32807 – Exhaust Gas Recirculation Cooler Efficiency Below Threshold.

I cleared them using Carista and have driven another 150 miles, so far the engine light hasn't come back on.

Did you manage to get to the bottom of it? Cheers

Hi, just wondering if you have had anymore joy with your EGR fault codes and if you have had a different outcome to us?
Thanks

 

[mrturner32]

My 2017 4Motion has just had the engine light come on too, and has presented with the same 2 fault codes as yours:

15560 – EGR Sensor A Circuit Range/Performance
32807 – Exhaust Gas Recirculation Cooler Efficiency Below Threshold.

I cleared them using Carista and have driven another 150 miles, so far the engine light hasn't come back on.

Did you manage to get to the bottom of it? Cheers

Hi, I was just wondering if you have got any where with this, my van is showing the same 2 codes and not sure what to do. Do we need a new EGR valve/cooler?
I have since deleted the codes and now only the 15560 code shows up.

Thanks.

 

[GilGilsun]

This sounds quite similar to my circumstance.

I bought a 2017 Multivan in January this year second hand from a dealer. 82k on the clock. In very good condition.
Literally the second day of owning it, the engine light came on. As the car has 2 pre-paid VW services, we took it in to the local VW dealer for a service and to get the light checked.
They said "passive fault" and cleared the light and did a Service.

1 week later the light came on again. We took it back and they had another look and found that the air filter was very dirty and replaced that. (side note.. i was shocked that the air filter was not checked on the service the week before but they said that 'wasn't part of that scheduled service'. It is insane to me that you'd perform an annual service and not change the air filter. Oil and Air should be the MINIMUM for an annual service!) As I am in Australia, I'm covered by 3 month statutory warranty because I bought from a car dealer. So they paid for this inspection, code reading and Air filter replacement ($700 AUD)

10 days later.. Engine light is back on.. Take it back a 3rd time and I was pretty blunt with them that if there is something that is suspect, we need to do it now while I'm covered by warranty. They call me back an hour later to say "yes, you need a new EGR valve". So I'm now booking it in to get a new valve while its under warranty.. I'm pretty happy with that as it will cost me nothing and a new EGR is always good.. but wondering now if its a software issue and not the valve at all. Ill be very very disapointed if the valve is replaced and the engine light continues to appear

All this time the car has been running perfectly, no loss of power, no limp mode, nothing strange.

We have one more pre-paid VW service, but after the air filter situation, that will be the last for VW Australia. There is a very well respected private garage that specializes in Audi and VW nearby. I think they will get my car going forward as I'm sure they will do basic things like check the air filter when they service it!

 

[CTurner]

This sounds quite similar to my circumstance.

I bought a 2017 Multivan in January this year second hand from a dealer. 82k on the clock. In very good condition.
Literally the second day of owning it, the engine light came on. As the car has 2 pre-paid VW services, we took it in to the local VW dealer for a service and to get the light checked.
They said "passive fault" and cleared the light and did a Service.

1 week later the light came on again. We took it back and they had another look and found that the air filter was very dirty and replaced that. (side note.. i was shocked that the air filter was not checked on the service the week before but they said that 'wasn't part of that scheduled service'. It is insane to me that you'd perform an annual service and not change the air filter. Oil and Air should be the MINIMUM for an annual service!) As I am in Australia, I'm covered by 3 month statutory warranty because I bought from a car dealer. So they paid for this inspection, code reading and Air filter replacement ($700 AUD)

10 days later.. Engine light is back on.. Take it back a 3rd time and I was pretty blunt with them that if there is something that is suspect, we need to do it now while I'm covered by warranty. They call me back an hour later to say "yes, you need a new EGR valve". So I'm now booking it in to get a new valve while its under warranty.. I'm pretty happy with that as it will cost me nothing and a new EGR is always good.. but wondering now if its a software issue and not the valve at all. Ill be very very disapointed if the valve is replaced and the engine light continues to appear

All this time the car has been running perfectly, no loss of power, no limp mode, nothing strange.

We have one more pre-paid VW service, but after the air filter situation, that will be the last for VW Australia. There is a very well respected private garage that specializes in Audi and VW nearby. I think they will get my car going forward as I'm sure they will do basic things like check the air filter when they service it!

We ended up having to have the EGR valve changed. When we was told it was a software problem it just didn't make sense and we didn't want to mess with the software and have further issues down the line. We took it to the main dealer and they confirmed it was the EGR valve. If you can get a new EGR Valve covered under warranty I would go for it as they are not cheap (around £1600). We managed to get a good will discount from them so was happy with that.

The van is driving really well now and there are no lights thankfully.

I would recommend getting something like a Carista to check the codes yourself. This group was really helpful when searching for the codes. Everything pointed to a new EGR rather than software.

Hope you managed to get to the bottom of it and get it sorted.