RG Automotive, amazing service, above and beyond

Pedro20001

Auto assembly technician
VIP Member
T6 Guru
Hi all, just wanted to big up RG Automotive who some of you more mature members like me will remember as RGA or even Richard grant Automotive from the 80's. I have , ahem a few of their accessories, wheel arches, side mouldings, bonnet protector to name a few and unfortunately have had an issue with the lhs front wheel arch panel. Basically it has what appears to be contamination. I sent pics and had a chat with the sales lady who referred it to the technical department. Next thing the managing director was calling and apologising and promised replacement parts. He did comment that I had quite a bit of their products and commented positively. He then proceeded to ask me what bits I haven't got and then offered , free of charge to supply me a couple of items ( rear bumper Protector and the rear bumper skid plate ) ! Talk about after sales support! By the way I am not linked in anyway to the company ! But very impressed with their response and customer care :thumbsup:
 
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