Roof rail troubles

eetmw

Member
T6 Pro
So got some roof rails which were good but I wanted to put all our kayaks on top and they seemed a little flexible. (Mine have the small gap in the middle support). I decided to get some better ones and found a van type site that had the ones with a solid base and were tuv rated and went up to 75kg. They arrived they look almost identical to the ones I have and are not the same as all the ones pictured on the website, also no paperwork or documentation of any sort. I was going to send a polite query to the company in case I’m being a muppet but I think I should just send them back and try and get either vw or the brand that makes them.
what do you all think, over anxious muppet or return and source known make.
 
Can you post some pictures of them ?
Do they have any markings on them at all ?

Pete
 
If they are not what you purchased according to the website photo send them back.
You have a 14 day cooling off period plus whatever the vendor offers in their T&Cs.
 
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