Sca roof issue

Vinci

Residential Surveyor
T6 Guru
My lwb sca roof (hard latching, not straps) won’t open, even with my ahem 105kg on the handle. There was a pop noise when I tried opening it. Anyone know anyone who can fix it please. Preferably in the West Country, but accept that I may need to travel. If I undid the nuts on the roof, will that enable me to access the mechanisms by lifting the roof? TIA
 
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