Hi all,
Purchased a used T6 with 51000 miles from a VW van centre last friday.
Love the van however even though I was advised it had full service history I was shocked to find the first oil change was done at 26k and the 2nd at 51k just before I purchased. (they only provided this info to me now even though I kept asking for it sooner but was verbally reassured"
I'm aware my code is Q18 and flexible servicing but when I queries this to dealer this is the response I got
"
Hoping someone can advise and reassure
Many thabks
Damien
Purchased a used T6 with 51000 miles from a VW van centre last friday.
Love the van however even though I was advised it had full service history I was shocked to find the first oil change was done at 26k and the 2nd at 51k just before I purchased. (they only provided this info to me now even though I kept asking for it sooner but was verbally reassured"
I'm aware my code is Q18 and flexible servicing but when I queries this to dealer this is the response I got
"
- Van did not ‘’miss’’ oil service by around 6000 miles. 20,000 miles or 2 years is a ‘’VW guideline’’ not a requirement.
- This particular VW Transporter is on ‘’Flexible Service Regime’’ meaning that the vehicle will actually tell when it needs servicing, this can be after 18,000 miles or can be 28,000 miles. Biggest factor is Owner’s driving style and the use (A-roads/town or Motorway), this dictates the oil condition hence why gap in the mileage."
Hoping someone can advise and reassure
Many thabks
Damien