Hi all I know this has been asked before a million times but I’m struggling to find any clear solutions. I have a T6.1 Highline, and Apple CarPlay/Android Auto isn’t working via USB-C, even though my phones charge through the ports. When I say not working I mean it won’t even recognise the phone or other usb media. I’ve tested it with both a Google Pixel 8 and an iPhone 12 using multiple official cables, but no luck. We’ve also cleaned the ports, but that didn’t help. On the off chance that anyone knows, could this be a coding issue, or is there something else I should try? Any help would be greatly appreciated!
T6.1 won’t recognise phones for carplay/android auto, but will charge phones.
- Thread starter Toby12
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- android auto carplay
I have used an official apple cable, a VW branded cable and a generic USB-C no brand one. The generic one has performed (so far) better than either of the others.
It’s the original unit, and we’ve only had the van for a few days and hasn’t worked for us.
I've had a lot of trouble with Android Auto (there's a thread on my solution that's still working for that) but if it's not recognising basic items like USB media then there might be a failure.
If it's a factory fit and you've never had it work beyond power then I would suggest getting a USB-C stick from a reputable brand and putting some MP3s on it. If that doesn't get recognised and play okay than I would suggest following up with VW as a warranty issue.
This is the Hybrid Sandisk stick that sits in mine and has been reliable
If it's a factory fit and you've never had it work beyond power then I would suggest getting a USB-C stick from a reputable brand and putting some MP3s on it. If that doesn't get recognised and play okay than I would suggest following up with VW as a warranty issue.
This is the Hybrid Sandisk stick that sits in mine and has been reliable
Hi Toby12.
I had this issue when I got my T6.1. Did what you have done, different cables and tried different phones, but would not connect. In the end I sorted it my resetting the head unit and also deleting the WV app I had on my phone. Once I had done this it started to work as expected. It didn't like being logged on to an account. It's worked fine 18 months since. I have however developed a very infrequent issue where it drops out and doesn't reconnect but I think this is an issue with the USB hub itself reading the forum. I've bought a replacement but not fitted yet as currently is working as normal.
Good luck with the issue.
I had this issue when I got my T6.1. Did what you have done, different cables and tried different phones, but would not connect. In the end I sorted it my resetting the head unit and also deleting the WV app I had on my phone. Once I had done this it started to work as expected. It didn't like being logged on to an account. It's worked fine 18 months since. I have however developed a very infrequent issue where it drops out and doesn't reconnect but I think this is an issue with the USB hub itself reading the forum. I've bought a replacement but not fitted yet as currently is working as normal.
Good luck with the issue.
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