Where is the ENGRAVED/STAMPED VIN plate on my t6.1 California?

danielkempe

danielkempe

New Member
Hey all,

Having some trouble with someone putting my V5 in their name, so I've got to send various photos over to DVLA to prove I still have the van. Yes, ball ache and very stressful.

Anyway, so I sent all the photos I could find of the VIN to DVLA, including the sticker in the engine, the windscreen VIN, various stickers on the passenger door, sticker under the steering wheel and the sticker in the manual, but DVLA are telling me that's not enough, they need the ENGRAVED or STAMPED VIN number or plate. I've called VW on this, they were useless and had no idea (seriously).

Does anyone know where the actual engraved or stamped VIN number on a 2021 Volkswagen California Ocean T6.1 is?

I'd really appreciate any help!

Thank you

Daniel.
 
danielkempe said:
Hey all,

Having some trouble with someone putting my V5 in their name, so I've got to send various photos over to DVLA to prove I still have the van. Yes, ball ache and very stressful.

Anyway, so I sent all the photos I could find of the VIN to DVLA, including the sticker in the engine, the windscreen VIN, various stickers on the passenger door, sticker under the steering wheel and the sticker in the manual, but DVLA are telling me that's not enough, they need the ENGRAVED or STAMPED VIN number or plate. I've called VW on this, they were useless and had no idea (seriously).

Does anyone know where the actual engraved or stamped VIN number on a 2021 Volkswagen California Ocean T6.1 is?

I'd really appreciate any help!

Thank you

Daniel.
Click to expand...
This sounds a bit fishy. (Apologies for the mixed metaphor @Bav :whistle: )
Assuming you are being open and telling us the full story:-
Has the DVLA issued another V5 to someone else without doing due diligence? If so then that’s a problem for the DVLA.
Is someone trying to clone your vehicle? If so, then that’s a criminal offence & a matter for the police.
If you are the legitimate owner of the van & have all the documentation, purchase receipts, V5 etc, I don’t see it as your problem. NB a V5 is NOT proof of ownership, it’s a record of “The registered keeper”.
I would be telling the DVLA that I was the owner & registered keeper of the van, and if there are any consequences of them issuing a V5 in error to a 3rd party, then it’s on them.
 
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Salty Spuds said:
This sounds a bit fishy. (Apologies for the mixed metaphor @Bav :whistle: )
Assuming you are being open and telling us the full story:-
Has the DVLA issued another V5 to someone else without doing due diligence? If so then that’s a problem for the DVLA.
Is someone trying to clone your vehicle? If so, then that’s a criminal offence & a matter for the police.
If you are the legitimate owner of the van & have all the documentation, purchase receipts, V5 etc, I don’t see it as your problem. NB a V5 is NOT proof of ownership, it’s a record of “The registered keeper”.
I would be telling the DVLA that I was the owner & registered keeper of the van, and if there are any consequences of them issuing a V5 in error to a 3rd party, then it’s on them.
Click to expand...
Yes, exactly. Basically, I received a letter from the DVLA saying that they've been notified of a change of registered name and address and need to check if this was me or not. I got in touch with them and said, I did not sell my van or change the keeper, so they opened up a fraud case. I now have to send photos and proof that I own the van and still actually have it on my driveway. The email contents are below:
Thank you for your telephone call advising you are still in possession of the above vehicle.

Please can you confirm if you have advertised the vehicle for sale.

To update the vehicle record we need you to provide clear photographs/images of the following:

• The vehicle as a whole, displaying the vehicle registration number.

• A close-up image of the front and back number plates.

• The stamped-in vehicle identification number (VIN)/ chassis number – this should be engraved either in the engine bay or under a flap underneath the front seats.

• VIN sticker – this should be located either in the engine bay or in the door shut.

• Windscreen VIN (found at the base of the windscreen).

• Proof of purchase such as bill of sale.

• Copy of the V5C or V5C2 new keeper slip provided to you at time of purchase.

• Proof of address (see list of acceptable evidence attached).

Please email the photographs to the address at the top of this letter, if no reply is received within 2 weeks your application will be cancelled.

But after providing all of these, they are now asking for:

Thank you for your email and the images you have supplied. However, we require the stamped in VIN/chassis number. The VIN (Vehicle Identification number) is a series of 17 letters and numbers.

The stamped in VIN is pressed or engraved into the bare metal of the chassis. Sometimes this is covered by a protective plastic seal.

I have no idea where to find it, I've looked everywhere!

Any ideas?
 
Thats a good question, historically on most cars etc they are on the floor next to the drivers seat and often have a little flap so it can be seen

I have been all over T6 and 6.1s and dont ever recall seeing one !
 
Agree with @Salty Spuds - this is not a you problem, it's a them (DVLA) problem.

The irony seems to have been lost on them that, had they asked for this info before updating their records, there wouldn't be a need for them to revert their records!!!

As a fully paid-up member of the awkward squad, I'd be very limited in my cooperation - I'd be telling them "your mess, you sort it".
 
Bav said:
Agree with @Salty Spuds - this is not a you problem, it's a them (DVLA) problem.

The irony seems to have been lost on them that, had they asked for this info before updating their records, there wouldn't be a need for them to revert their records!!!

As a fully paid-up member of the awkward squad, I'd be very limited in my cooperation - I'd be telling them "your mess, you sort it".
Click to expand...
Yes, but basically if I don't comply I will never get my log book back in my name.

No one seems to know if these vans have a VIN number engraved on the chassis or frame, including VW customer services. DLVA are telling me I may need to take it to a dealer (at my own expense) for them to find it. This seems wrong, considering they made these changes before checking with me.

What good is checking AFTER you've made the changes? lol
 
I thought it was on the scuttle, under the plastic panel.
 
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www.t6forum.com

Vin

Hi I’ve a 2016 caravelle T6 and need to find stamped VIN to sell it on had no luck from VW and countless garages..any help in locating this please?
www.t6forum.com www.t6forum.com
 
EAN said:
www.t6forum.com

Vin

Hi I’ve a 2016 caravelle T6 and need to find stamped VIN to sell it on had no luck from VW and countless garages..any help in locating this please?
www.t6forum.com www.t6forum.com
Click to expand...
I was close.
 
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danielkempe said:
What's a scuttle? haha

Which plastic panel do you mean?
Click to expand...
danielkempe said:
Yes, but basically if I don't comply I will never get my log book back in my name.

No one seems to know if these vans have a VIN number engraved on the chassis or frame, including VW customer services. DLVA are telling me I may need to take it to a dealer (at my own expense) for them to find it. This seems wrong, considering they made these changes before checking with me.

What good is checking AFTER you've made the changes? lol
Click to expand...
When you’ve collated all the info. Make absolutely sure that you’re actually sending it to the DVLA & not a scammer pretending to be the DVLA. Otherwise you’ve handed over all the info they need to clone your vehicle.
Paranoid moi??
 
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Salty Spuds said:
When you’ve collated all the info. Make absolutely sure that you’re actually sending it to the DVLA & not a scammer pretending to be the DVLA. Otherwise you’ve handed over all the info they need to clone your vehicle.
Paranoid moi??
Click to expand...
Yea, the email appears to be from cio.vehicles@dvla.gov.uk so I believe that's them.. lol
 
danielkempe said:
Yea, the email appears to be from cio.vehicles@dvla.gov.uk so I believe that's them.. lol
Click to expand...
It's not difficult to make an email appear to originate from a different email address to the one it was actually sent from. If you're relying on this as your only method of verifying who you're conversing with, I suggest finding a contact number for the DVLA online and calling them directly.
 
danielkempe said:
Yes, but basically if I don't comply I will never get my log book back in my name.
Click to expand...
Well, I'd be asking awkward questions, such as...

Why were the records initially updated without sufficient evidence being provided?
What's caused them to question that update?
Why are they unwilling to rollback the update, given their concerns?
Why aren’t they chasing the person who submitted the update for evidence?
Given you've done nothing wrong, what are they going to do to rectify the situation?

Understaffed public bodies with unmotivated personnel will often pursue the least line of resistance. If I were in your position, I'd be providing enough resistance to persuade them to look elsewhere... but, like I say, I'm a fully paid-up member of the awkward squad.
 
There's been either error or fraud involving information associated with a nominal (ie, a person.)

I'd make noises about complaining to the Information Commisioner if the DVLA don't to the running around, including them sending out a human to inspect your vehidle if thets what they want instead of wasting your time doing so.

The threat of reprimands and fines will wake them up.
 
Last edited:
Thanks all, I found my VIN thanks to that image above :) It was nicely tucked up right out of the way.

And yes, they are less than helpful, very hard to get hold of, at least 30 minutes on the phone each time to do so.

I have confirmed with DVLA on the phone that that was the correct email address, so I've done everything I can do at the moment.

DLVA said that the "new keeper" used the code from my V5 to make the changes online. I said this wasn't possible because I still have everything safely tucked up in my desk drawers. But here we are... It's a pain in the ass because I'm trying to sell the bloody thing and I can at the moment, plus MOT just around the corner and they are suggesting it will take 10 weeks.
 
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