Another sliding door issue - it won't open at all

[Ru88ell]

Hi

I've had a good read of the sliding door threads and can't see one with my particular issue, so I hope someone can help.

2018 T6 panel van. 50k miles.

The sliding door is shut, and won't open with either the outside or inside handles. The door open warning light is showing. I can't open it at all. I've done the disconnect the battery check, and that hasn't reset anything. Is there a way to just open the door from this situation so that I can further investigate?

Thanks

 

[rod_vw]

I suspect a Bowden cable problem possibly to at the bottom roller area. You'll probably need to take the door panel off inside to investigate.