Autohaus, Minehead

[icb]

I think its just the market at the moment. There were hundreds of converters start up with the Covid boom and the market seems to be correcting now. They certainly wont be the last, I don't think.

I think you're right about the market and I don't see how so many converters can be sustained. Of course Autohaus were long established and not exactly one of the Covid boom startups.

 

[GUMY]

One of the big selling points for us (a year ago) was the three year warranty on the conversion. I wonder if the dealer will honour it, should we have any issues in the next couple of years. Probably not.

 

[icb]

Perhaps worth another call to Tottington about the warranty. They seem to have Autohaus stock remaining too. We bought direct from Autohaus so I don't know what the arrangement with dealers was for warranty. You may in fact be in a better position than if you had gone direct?

 

[Pete j.c]

Perhaps worth another call to Tottington about the warranty. They seem to have Autohaus stock remaining too. We bought direct from Autohaus so I don't know what the arrangement with dealers was for warranty. You may in fact be in a better position than if you had gone direct?

In the same position as you as we purchased our van direct from the factory, guess that's the end of the warranty. Hoping that not too many people had paid deposits and were waiting for their vans to be built.

 

[GUMY]

Perhaps worth another call to Tottington about the warranty...you may in fact be in a better position than if you had gone direct?

Well, some good news, I stopped by at Tottingon Motor Company (TMC) today and had a chat with the ever amiable sales manager Gavin, who unhesitatingly told me that they would honour the three year warranty on the conversion (Hopefully I'll never need it, of course).
I asked if he thought if Autohaus might rise from the ashes again; he said he hoped so. TMC owner Jason is friends with Tony Payne (Autohaus owner) and they're still in contact with each other. Watch this space! Their other campervan supplier is Bespoke of N.Ireland, and he's clearly not so keen on them (mainly for logistical reasons)
Their aftersales (Greg) and technician (John) also sorted out my leisure battery issue and put my mind at rest (discussed on another thread). Still happy I bought an Autohaus, and TMC are good people to deal with. They're obviously very busy - I booked the van in for a habitation service and the first available slot was first week of April