Continuing the theme of scammers and scheisters.....
We run a modest Shepherds Hut and Cottage in Northumberland and consider ourselves responsible and caring accommodation providers. But there are so many shits out there who will try and have you over.
Had a 2 night booking at the Hut recently by a chap and his partner. A few day before arrival they started enquiring about extra days outside of the original booking, by text message to Mrs SMC. Fine, she said. Invited to pay by bank transfer, he declined and said he would pay cash on arrival. Alarm activated !
A few days later, they arrived and get shown around as normal and left to start their 2 nights. Notice no luggage, shopping or personal items.
Next morning as I'm out walking the dogs, they drive out of the parking area. No chat, wave or acknowledgement.
Strange I thought. Anyway, no sign of them anymore that day, until we get a message from him saying that 'owing to a family emergency' they have had to leave early. Text back with usual expression of concern and best wishes, no problem.
Next day, we get a message requesting a refund for the 2nd day of their booking !!
Direct them to Booking.com, as usual, and otherwise their travel insurance as we have already lost the chance to re-let the 2nd day, and had already blocked out days 3 and 4 for them.
I'm thinking they only wanted a one night stay, which we don't do and we're trying to take advantage of our good nature.
So after telling him to talk to Booking.com, they've obviously been told they're not entitled to a refund, they leave a stinking Booking.com review of 1.0, our average is 9.6......the review makes many false accusations, some quite personal.
So, if anyone knows the Executive Head Chef at the Mercure Bolton Georgian House Hotel, Preston Road, Bolton give him my kind regards
We run a modest Shepherds Hut and Cottage in Northumberland and consider ourselves responsible and caring accommodation providers. But there are so many shits out there who will try and have you over.
Had a 2 night booking at the Hut recently by a chap and his partner. A few day before arrival they started enquiring about extra days outside of the original booking, by text message to Mrs SMC. Fine, she said. Invited to pay by bank transfer, he declined and said he would pay cash on arrival. Alarm activated !
A few days later, they arrived and get shown around as normal and left to start their 2 nights. Notice no luggage, shopping or personal items.
Next morning as I'm out walking the dogs, they drive out of the parking area. No chat, wave or acknowledgement.
Strange I thought. Anyway, no sign of them anymore that day, until we get a message from him saying that 'owing to a family emergency' they have had to leave early. Text back with usual expression of concern and best wishes, no problem.
Next day, we get a message requesting a refund for the 2nd day of their booking !!
Direct them to Booking.com, as usual, and otherwise their travel insurance as we have already lost the chance to re-let the 2nd day, and had already blocked out days 3 and 4 for them.
I'm thinking they only wanted a one night stay, which we don't do and we're trying to take advantage of our good nature.
So after telling him to talk to Booking.com, they've obviously been told they're not entitled to a refund, they leave a stinking Booking.com review of 1.0, our average is 9.6......the review makes many false accusations, some quite personal.
So, if anyone knows the Executive Head Chef at the Mercure Bolton Georgian House Hotel, Preston Road, Bolton give him my kind regards
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