hi everyone
I bought my van with 20,000 miles on it from an independent dealer in Wigan. A week later the EGR light came on. The dealer paid for the EGR to be replaced by my local mechanic to ensure I wouldn’t have further problems. Several months later the light came on again and the EGR needed flushing. I had it flushed by the representative dealer of VW which I had to pay for despite the EGR itself being under warrantee. Now 5 months later the same light came on, the same fault identified and they want to charge me for a flush again. I do mostly long journeys on the motorway. This is really stressful and I don’t want to pay for another flush after just 7,000 miles only to need another one in a few months, especially when this is a recognised fault by many VW drivers ad I have read on various forums. They simply will not acknowledge this and I don’t know what is the best step to take. Can anyone more knowledgable than me please advise me? I am at a loss
I bought my van with 20,000 miles on it from an independent dealer in Wigan. A week later the EGR light came on. The dealer paid for the EGR to be replaced by my local mechanic to ensure I wouldn’t have further problems. Several months later the light came on again and the EGR needed flushing. I had it flushed by the representative dealer of VW which I had to pay for despite the EGR itself being under warrantee. Now 5 months later the same light came on, the same fault identified and they want to charge me for a flush again. I do mostly long journeys on the motorway. This is really stressful and I don’t want to pay for another flush after just 7,000 miles only to need another one in a few months, especially when this is a recognised fault by many VW drivers ad I have read on various forums. They simply will not acknowledge this and I don’t know what is the best step to take. Can anyone more knowledgable than me please advise me? I am at a loss