Ok, I apologise for the lack of info. Here goes.
The van is a 2018 2.0tdi eu6 5 speed on 104,500m. It has never had the belt replaced.
The van had a dodgy remap when I took over the fleet maintenance for the company, I’d recently replaced the dual mass due to a rattle I believe was caused by a ‘no boost, all the boost’ remap. This may be related, excess belt stress due to the crank knocking back and forth and a sudden wave of torque.
I haven’t actually got to the root cause however I have an inkling the aux belt may have caused it. The belt doesn’t sit correctly in the tensioner, I have a genuine tensioner being delivered in the morning from TPS.
Waterpump removed was fine, tensioner and both rollers were both fine too. All aux belt driven pumps were also fine.
As there is no definitive cause for the belt to snap, I believe it was due to it being 20k overdue and overstressed whilst the remap was file was installed.
The same business have a 6.1 that was remapped by the same person who had the file supplied by the same place. As soon as I drove the 6.1 I stopped, the remap was completely unnatural for a diesel, it wheel span in second gear in the dry when the boost kicked in. That was swiftly removed but cost them the second dual mass replacement. This had 60k and has a leaking front main, I believe the crank giving it stacks and knocking back and forth on an un dampened flywheel probably accelerated the leak here too.
Both remaps have been removed now.