It says the following in the all in warranty docs.....
I guess this is why. Basically they're saying they will cover seals if they need replacing as part of another job but wont cover the seal failing on its own.
same here 2019 T6, picked up oil leak at 56k service and the computer says no!
so given I brought the vehicle private in April 23 I have no legal come back on him?
I thought 12 months Warranty=peace of mind
I have a warranty that is almost worthless
I have free MOTs with a local wait time of 6 weeks, again worthless and paid local garage
I have to get VW assist out to sort emission lights that required a software update, again 6 week wait to book in to VW ..... pretty useless although the VW Assist guy was good and knew his stuff
and now an oil leak which from what I am hearing is down to a poorly designed or manufactured crank seal that VW don't want to acknowledge
Is my best course of action maybe going back to the stealers and trying to push through VW as a "fit for purpose issue" or known fault given VW have now redesigned the seal with new part number (in 2019?) with some on here suggesting the original dimensions or tolerances were out by 1.5-2mm? How difficult would that be proving how many people are having the same problem due to a sh*t component. But 4 years old and having not purchased from them I cant see them helping much.
other option is remove cover, clean sump, monitor, sack of the stealers when warranty expires next May, go independent specialist and get seal plus cam belt plus water pump done for probably for about the same money they want for doing the seal.
Had to laugh....what cleaner do they use that costs £27 a pop..... a bit of rag and some solvent degreaser, noticed it on my service also £6.21 plus vat for cleaner for what?
my previous motors have mainly been Toyota and Nissan 4x4s and never had any of the issues I have had with VW. had more confidence in the old T5 smoker atm.
Rant Over