Have You Rejected A Van Before

[Twoguns]

Did you get any joy? as im going the same road with mine. A year of non starting, real bad noises, 1-3 dodgy feeling gear changes, coil light flashes and limp modes? rely on mine for work so getting real unhappy now. And the sheer embarrassment of contacting customers, to say "can't make it van will not start" but you have a new one "yep, still won't start".

Sorry for delay. I didn’t reject it as they finally managed to fix it so can’t help you. They did say I could reject it and they would replace the vehicle like for like but would not cover the conversion costs.

 

[Gethyn Morgan]

Great thanks, Customer care is just a number you call for them to tell you to contact where you purchased from? no help at all. Starting to lose it now though, and will start sending invoices to VW Finance for any more missed days of work and expenses of taking it back to VW.