to test it properly . . . . get one or 2 digital temp gauges.
have one measure the outside ambient temp in the shade. in degC
put the second one just inside the main center vent, the start the van engine with revs above 1500.
with the heater dial set to cold and the AC switched on and set to re-circulation. monitor the temp drop every 30sec for 5mins and note the readings down.
you can try the same thing with just the blowers (no AC) and see the difference....
im trying to find the spec . . . . . but its classed as "X DegC below Ambient temp" (but i might be 10-20 degC drop in the duct(down to its min temp of say 5degC and above)
Also have you got Carista or VCDS? . . . the HVAC system is monitored, so any faults will generate a code.
.
Air Conditioning Service | Volkswagen UK
.
Proper Auto A/C Vent Temperature: How Cold Or Hot Should It Blow?
.