Ok mine is accessible on one side, so I took the old strip out by firstly disconnecting the wires running under the worktop, prising out the metal c channel that it sits in, it pops out of the underside of the worktop and then sliding out the clear plastic cover to one side. If this isn’t an option, the plastic cover will pull out if you twist and manipulate it as it’s just a c profile.
After a lot of research I determined that the voltage fluctuation from 12-14v when plugged in to 240v burnt out the LEDs so I added a voltage regulator for into the LED circuit & not had any issues since
Our 12V LED Flexible Strip Voltage Regulator unit, allowing any of our 12V LED Flexible strip to be operated from a 12-30V input voltage (up to a maximum of 4A output which is equivalent to 10m of our 4.8W/m LED strip or 6.5m of our 7.2W/m LED strip or 5m of our 9.6W/m LED strip) . Many leisure...
www.atenlighting.co.uk
I also replaced the LED with COB lighting and it looks much better
View attachment 264176