I took to Twitter with VW commercial on this as I was fed up with the back and forth... they have paid for a full set of new tyres .... the dealership where arguing that load rating is determined by GVW not calculated by axle weight, so on Twitter I posted something and VW DM’d me with the correct answer and said show it to who I bought the van from, and within an hour they had offered to pay for a full set of new tyres!