I have used VW Cov for nearly 10 years now and they have always been very good, I bought a caddymaxi sportline off them first in 2008 really impressed, used them ever since and had numerous t5's. But really pead off with the service since having my T6, it was all rush rush, I said just make sure it's all right! I ain't got time to keep coming back with issues! They have just rushed it and made a shit job.