Ringtone too loud

not working. I noticed one thing - on the old phone, when someone calls me, I hear the ringtone set from the phone and the volume is good. in a newer phone the ringtone comes from the car and is too loud
 
Doesn’t it go down if you turn the volume down on the head unit while it’s ringing?
No, even if I set my phone to minimum media/ringtone volume, the volume is super high.

Should do - likewise any navigation announcements if you are using AndroidAuto/CarPlay
I don't use AndroidAuto - I drive on Google maps, and the radio in my T6 is basic - without a touchscreen.

Radio Image
 
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