I bought my 2019 Multivan a couple of months ago, 106,000km, and am loving it. I was told when I bought it the timing belt was due so I took it to a VW place (not dealership) and they said it wasn't due until 120,000km. Drove across the country (Australia) and got a "between service" oil and filter change (I think 15,000km is too long) and was told the timing belt change was overdue (about 112,000km by then). Reading the entries here, timing belt change intervals are all over the place (different suggestions for Western Europe etc). As with general servicing. My Subaru's service book says what is due when but not the VW. A bunch of check boxes each page where the dealer ticks what's been done, if he remembers. Maybe different in the UK. I understand that different things affect service intervals - lots of short city driving and low kms compared to country driving etc - but I don't even have starting point with the VW. Not what I expected from the Germans. Do people just hunt around forums until they find suggestions that sound about right?