I've got a got an Apple car play problem, have searched the forum, but cant't find a similar issue. I'm hoping someone can help!
Basically, my head unit seems to have stopped picking up my iphone when connected via USB. The van is a 2020 T6.1 Startline (with business pack), and we use iPhones
The background: I had the van serviced a couple of weeks ago before a holiday to Europe. While away, and using navigation on my phone, a couple of times Carplay dropped out - head unit wouldnt show any apps, and no audio, Both times, after switching off for a while, it seemed to sort itself out. However, fortunately just as we got off the ferry in the UK, it dropped again, and I can't get it working for love nor money. When I click on the 'App' on the headunit all i get is the message to connect a device
The phone charges via both USB ports. The phone connects via Bluetooth - so i can get audio, just no visuals
What i've tried:
Switching to a different phone - still doesnt work
Changing ports and cables (all MFI certified) - doesnt work
Leaving the head unit off for a while - no change
Holding the power button on the head unit to reset - no change
Rebooting iphone - no change
Resetting Car play on the phone - no change
Resetting media, app and phone settings on the van - no change
I'm at my wits end... I think it must be a software/coding/settings issue rather than hardware, but thats about it
Any ideas on things to change or reset to help diagnose or elimimate?
I'm also aware that the van was recently serviced and this could include a software update, However, all the forums seem to predate the last couple of years, Anything to look for?
thanks in advance