Interesting call from the Dealer this morning as a follow-up to a request for information I asked VWCS for 10 days ago. I have a factory order in process and asked VWCS for information about the reasons for the DVLA body type change to MPV and if they could provide support with the ABI, C&MC et al regarding the consequences for specialist insurance (i.e. touring insurance) and prohibited access to some camp sites.
VWCS initially said last week that this change was due to a DVLA internal policy change, outside their control, which they had been unaware of before my call. VWCS were persuaded last week to escalate this to VWCS senior management after I asked whether DVLA's legal classification as MPV meant the VW California could no longer be marketed/referred to as a camper van.
I was called today by the dealership and told that, due to the escalation, it had been established that the change was due to a VW error with the input of an incorrect MVRIS code when the California model is imported. I was told that VWCS is in the process of addressing this and to wait out. DVLA has confirmed MVRIS is an SMMT database (
Here).