After someone tried driving through my van to make their exit to the motorway my van went into the bodyshop on 19th November.
2nd of December I went to collect it and to my disappointment the van repair was really bad so they said they'd to it again.
Today they phoned me and said that they're unable to do the repair to a satisfactory standard and are now having to put a whole new side panel in . They said that they will be doing a new estimate and sending it to the third parties insurance engineers for approval.
Need some advice on what could happen next? Could the insurance company refuse or write the van off? (Bearing in mind they've already paid 4k for the initial repair) And If it is written off do I have the opportunity to buy it back?
First time I've been in this situation and I'm worried I'm going to be worse off.
Cheers
2nd of December I went to collect it and to my disappointment the van repair was really bad so they said they'd to it again.
Today they phoned me and said that they're unable to do the repair to a satisfactory standard and are now having to put a whole new side panel in . They said that they will be doing a new estimate and sending it to the third parties insurance engineers for approval.
Need some advice on what could happen next? Could the insurance company refuse or write the van off? (Bearing in mind they've already paid 4k for the initial repair) And If it is written off do I have the opportunity to buy it back?
First time I've been in this situation and I'm worried I'm going to be worse off.
Cheers