I just phoned VW lookers in Glasgow to check my appointment for an all in eligibility check, to be told they got an email last week (which she couldn't find) saying the eligibility check was no longer needed. Coincidentally, I had tried to book an eligibility check online and the booking system wouldn't work - hence the phone call. Anyone heard anything similar ?! This seems very strange.
I am about to take out an all in plan (has anyone received the 25% discount or a discount recently?)
I had my eligibility check done last Friday - VW say you have to take out the policy within 7 days of having the eligibility test - however I am hoping that VW do the 25% discount again in the next couple of weeks - so I am going to try to hold off. Has anyone seen or been offered a discount very recently?
I had my eligibility check done last Friday - VW say you have to take out the policy within 7 days of having the eligibility test - however I am hoping that VW do the 25% discount again in the next couple of weeks - so I am going to try to hold off. Has anyone seen or been offered a discount very recently?
to follow up on this - via this link you appear to be able to purchase an all in plan (£34.97 a month), has this always been the case ? I can't see a mention of an eligibility check here - maybe things have changed?! I can just imagine the chaos when trying to claim on the warranty having not had the prior eligibility check - surely this will just add weight to VW rejecting claims.
VW Commercial Vehicles Service Plans | Buy your Service Plan online
It's good to be prepared with VW Commercial Vehicles Service Plans. Our plans mean you can avoid unexpected car service bills, helping you budget.
service-plans.vwfs.co.uk
Sorry to butt in, but that link is to the VW Financial Services website - does that mean you can only get a service plan if you take out a finance package? As a cash buyer, I asked my dealer about service plans and they said "nothing available". I thought that rather implausible, but perhaps not ¯\_(ツ)_/¯to follow up on this - via this link you appear to be able to purchase an all in plan (£34.97 a month), has this always been the case ? I can't see a mention of an eligibility check here - maybe things have changed?! I can just imagine the chaos when trying to claim on the warranty having not had the prior eligibility check - surely this will just add weight to VW rejecting claims.
VW Commercial Vehicles Service Plans | Buy your Service Plan online
It's good to be prepared with VW Commercial Vehicles Service Plans. Our plans mean you can avoid unexpected car service bills, helping you budget.
The extended warranty is administered by VW financial services. You don’t have to take out any credit, they just act as the banker. Beware though, if you pay on credit card, the payment will appear on your credit card as VWFS, & your card company might try and charge you a cash advance fee. Tesco did that to me until I kicked off & they refunded it.
Black Friday usually there is an offer.
Got it in one. I've phoned round the houses today trying to get a clear answer on the eligibility check. A nice lady on the VW extended warranty phone number said they get lots of frustrated people phoning them about the "all in package" and they have to direct them to Vw financial services because they run that service...and invariably don't have a clue!
That’s funny I spoke to VW finance yesterday and they said they don’t deal with the all in package and I need to speak to my dealership! Typical VW they never really know what’s going on with their own products
That’s correct. The dealer sets up the extended warranty, does all the work etc. all VWFS do is process the payment, they have nothing to do with the actual warranty. It’s like paying any other bill, e.g. you buy your broadband from BT, but pay the money to their NatWest bank account. NatWest don’t provide the broadband.
I’ve posted this in another thread but buying into this warranty, for me, really is a no brainer. £34.97 a month and now have a £2600 bill covered: with £600 last year.
www.t6forum.com
VW Service waiting times
The van is in Listers Coventry. I posted in another thread about my flashing coil lights, vacuum air leak error code and ACC issues. I am able to leave my van in with them cos I have another car and I don’t need it for work etc. They can possibly fit it in quicker if they have a cancellation...
They did an oil leak for me last year and it would have cost me £600 ish but the extended warranty covered it.
My dealership has always been up front about this. they’ll carry out the diagnostics, work out the labour and costs and then ring the VW insurance people in Leamington. They’ve always given me an indication of what might NOT be covered and so far they’ve been spot on.
My monthly invoice comes from VW Commercial Vehicle Finance, Milton Keynes. If you ring the number on the invoice 0870 0102080 they have no clue what you are talking about as alluded to by @Salty Spuds above. The dealer rings a Leamington Spa number for the go ahead!
On the service this year, they noticed a cracked pipe on the way onto the DPF filter (why that other vw dealership didn't notice I don't know why). Would have cost £800. Warrenty...covered.I’ve posted this in another thread but buying into this warranty, for me, really is a no brainer. £34.97 a month and now have a £2600 bill covered: with £600 last year.
VW Service waiting times
The van is in Listers Coventry. I posted in another thread about my flashing coil lights, vacuum air leak error code and ACC issues. I am able to leave my van in with them cos I have another car and I don’t need it for work etc. They can possibly fit it in quicker if they have a cancellation...
I also took out a service plan. My van is 2018 so I am prepared to pay a bit more for this kind or service. No complaints so far
Annoying that I get these in the post every month and seemingly no way to receive electronically e.g. via email
Same
Yep I asked about that which is why I rang up. Post only. Mad.
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