Man buys van that is clearly quite different to any van he's ever driven. Man doesn't read owners manual or familiarise himself with controls.
Man wastes a great deal of time trying to defrost a windscreen whilst achieving nothing.
Man finds heated screen button in van but doesn't know it won't work whilst van is on charge, probably because he didn't read the manual.
Man isn't familiar with how to take van off charge but after much guesswork he manages it.
Man goes to wholesaler complaining he's late for his customer, then fannies around at the wholesaler, showing the racking system, making himself later for the customer.
Man reminds the viewer that he doesn't know how to use the parking brake because he didn't read the manual.
Man points out the speed is limited to 60mph but he would surely find this out before buying the van, he moves over into lane 1 of motorway, where he should have been anyway, to let a van pass him.
Man finds that having a drink in the cup holder directly in front of windscreen causes condensation on screen.
Man realises that the range is, as advertised, very poor, and even worse on a cold day.