carplay

Hi all I am shortly going to be picking up my highline t6 that is being converted to a campervan. I want to upgrade the standard multi-media system to the vw system that comes with airplay and sat nav but am open to options of upgrading to alpine or kenwood systems if that's a better option...

Anyone got App connect to work in thier T6 ? I can see it and it asks for a code , but I’m told from the dealer that it isn’t possible to have the app connect unless it has been ordered from the factory. But why can I see it on the screen ..The Dealer seems lost on the subject ..