I also have a cracked windscreen that happened from a stone chip that I didn't even hear right at the passenger side top of the screen back in September last year, because I pretty sure their is a problem with these hi line heated screens . I also can't be bothered to have it replaced, Hopefully waiting to hear they have reconized there is a problem with them & make a upgrade if it is just because they are heated I would consider a Unheated one , as im not overly keen on seeing the elements in the screen at night oncoming headlights can seem slightly blurred i think , anyone else notice this?