@Theduke can't offer any help but i REALLY hope you can get your issues sorted out...
can't imagine how stressed/gutted you must be
@Theduke, really sorry to hear about your issues - not good.
I've driven past Big Wave Campers numerous times living quite close by (N Devon). Actually passed by just this Sunday. Always wondered what they were like - guess we all know now.
Hope you get all sorted and can fully enjoy your van soon
Thanks. Once the legal claim is sorted I’ll post a full review. I’m in Cornwall so it felt good supporting a local business. We are all absolutely staggered by the treatment we’ve had. They don’t even reply to emails now. Having the rear window taken out and re bonded on Friday. Sort the battery stuff out and I’m just about there!
That gas? pipe needs routing so that it can be clipped to a solid surface. The way it is could lead to work hardening of the copper at either end with the likelihood of it fracturing and possible disastrous consequences - whoever gave a gas certificate for the installation should named and shamed after reporting to their governing body. It looks as though everything that has been done needs checking closely.
Might be worth paying another convertor to write a report on what's not right for your claim
That's bordering on a RIDDOR I reckon.That gas? pipe needs routing so that it can be clipped to a solid surface. The way it is could lead to work hardening of the copper at either end with the likelihood of it fracturing and possible disastrous consequences - whoever gave a gas certificate for the installation should named and shamed after reporting to their governing body. It looks as though everything that has been done needs checking closely.
What are the croc clips for? I'm not searching for problems, but genuinely interested. I'm guessing a charger of some type?
Clips are for portable solar panel, to trickle charge. I unscrewed the cupboard to do this. That’s when I saw the batter at an angle like it had moved.
What are the croc clips for? I'm not searching for problems, but genuinely interested. I'm guessing a charger of some type?
On the day of the sale - 1st of July, Big Wave Campers promised to order us two head restraint replacements with better finishing. So when we went back at the beginning of September to sort a couple of other things (Ceiling struts ceased and a new door seal) we expected them there. No - hadn’t been ordered. So the guy cut a chunk out of the headrest to make sure he got the ‘right colour’ I kid you not! We’ve never received them, despite them saying they were in the post, and us chasing about 10 times.
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Need to catalogue all contact with them from start to finish and contact trading standards as well this is disgusting