Big Wave Campers... window leaking, leisure-battery loose..

[Theduke]

I wonder about those good reviews - either they are false or the new owners haven't found the male chicken-ups yet. Or they were written by Donald Trump!

I know. They seem to be great or appalling. Nothing in between. Or I’m just very unlucky!

 

[Jlo]

I wonder about those good reviews - either they are false or the new owners haven't found the male chicken-ups yet. Or they were written by Donald Trump!

Yep, I'm suspicious about those excellent reviews!... some of them may be just oblivious.

 

[Theduke]

National windscreens took off back window and re bonded. They said that Big Wave Campers had stuck the top and bottom of the glass to the trim and not the glass! That’s why a lot of water was getting in. Leak solved!

 

[Jlo]

National windscreens took off back window and re bonded. They said that Big Wave Campers had stuck the top and bottom of the glass to the trim and not the glass! That’s why a lot of water was getting in. Leak solved!

Oh wow! What a bunch of cowboys!

 

[jimc91]

National windscreens took off back window and re bonded. They said that Big Wave Campers had stuck the top and bottom of the glass to the trim and not the glass! That’s why a lot of water was getting in. Leak solved!

Send them the bill

 

[Cherokee]

Hi I’ve added some better pics. The battery is behind a cupboard but can slide around within it. In photo 2 I’ve pushed it right up to the cupboard panel. Thanks for your help. View attachment 87999View attachment 88000View attachment 88001View attachment 88002

If someone had done that to my van, I would have kicked them in the bollocks. That’s pitiful workmanship.

 

[Theduke]

Thanks to Big Wave Campers - so far I’ve had to:
Pay for a full service (they said it had been done but oil filter was in a bad state)
Pay for a cam-belt change just weeks after buying it
Pay for a wiring repair because of their workmanship - £924
Pay for a re bond of back window. We had a water leak. Installed incorrectly
Buy a leisure battery box and fix down
And now I have a knackered vehicle battery

We are almost afraid to drive it. Big Wave Campers don’t want to know. So going down legal route. Totally skint now thanks to them. If you look at some of their ‘reviews’ you would never know how poor they are.

 

[Pete C]

Have you presented them with the evidence, and told them you are going down the legal route ?
If so, what have they said so far ?
All the best,
Peter

 

[Phil_G]

Judging by their stock, they can afford to fix everything you've listed. Poor show.

 

[evans1089]

I’d be telling your story on every social media post they have. Make sure no one else gets stung

 

[Theduke]

Have you presented them with the evidence, and told them you are going down the legal route ?
If so, what have they said so far ?
All the best,
Peter

Yes they said they’d wait and see what the outcome of the small claims is.

 

[Superowls]

& I've been kicking off at my local garage because they fitted the wrong wipers think I should count myself lucky

Good luck with getting it sorted pal

 

[Theduke]

Hi all, following months of stress I have finally got my money owed to me from Big Wave Campers. I took them to small claims court and won. It took the bailiffs to get the money but I now have it! Next time I will spend a little more on a van conversion and get from a reputable company. The main problem was they bought a van but did no quality checks, not even a service. Then they fit a brand new conversion but rush it. Again no quality checks. They then make it as hard as they can with putting things right and just don't want to know. Lesson learned!

 

[t0mb0]

Hi all, following months of stress I have finally got my money owed to me from Big Wave Campers. I took them to small claims court and won. It took the bailiffs to get the money but I now have it! Next time I will spend a little more on a van conversion and get from a reputable company. The main problem was they bought a van but did no quality checks, not even a service. Then they fit a brand new conversion but rush it. Again no quality checks. They then make it as hard as they can with putting things right and just don't want to know. Lesson learned!

Well done for pinning them down with the small claims court, sounds like a really stressful experience.

 

[CAB]

Hi all, following months of stress I have finally got my money owed to me from Big Wave Campers. I took them to small claims court and won. It took the bailiffs to get the money but I now have it! Next time I will spend a little more on a van conversion and get from a reputable company. The main problem was they bought a van but did no quality checks, not even a service. Then they fit a brand new conversion but rush it. Again no quality checks. They then make it as hard as they can with putting things right and just don't want to know. Lesson learned!

Well done @Theduke , good for you. Stressful enough going through the courts for trivial things as I have done, but must be very satisfying.

Good on you for documenting it here as well, as a warning to others.

 

[Jlo]

Hi all, following months of stress I have finally got my money owed to me from Big Wave Campers. I took them to small claims court and won. It took the bailiffs to get the money but I now have it! Next time I will spend a little more on a van conversion and get from a reputable company. The main problem was they bought a van but did no quality checks, not even a service. Then they fit a brand new conversion but rush it. Again no quality checks. They then make it as hard as they can with putting things right and just don't want to know. Lesson learned!

I bet that feels a massive relief! Congratulations!

 

[Long tall John]

 

[Theduke]

Hi all. My nightmare continues. Engine management light comes on when giving it a bit of welly, overtaking etc. Loss of power for a few seconds then warning light. Local garage unable to find cause. Mentioned an engine rebuild may be required! So taking it to van centre. Anyone else seen this before? I’ve attached photos from diagnostic tool. Local garage changed oil switch but made no difference.

 

[mmi]

Hi all. My nightmare continues. Engine management light comes on when giving it a bit of welly, overtaking etc. Loss of power for a few seconds then warning light. Local garage unable to find cause. Mentioned an engine rebuild may be required! So taking it to van centre. Anyone else seen this before? I’ve attached photos from diagnostic tool. Local garage changed oil switch but made no difference.

What's the engine code please - from configuration label under dash?

 

[Theduke]

What's the engine code please - from configuration label under dash?

I get the van back from local garage tomorrow. I’ll have a look. Thanks