Martin Powell
New Member
Hello all,
I have a 2016 Caravelle and the front seats are the leather/suede type. The seat heaters have failed on both seats. I tried to claim them against the 3rd party warranty provider but they have declined saying as both seats have failed it shows they have worn out. The seats are immaculate and have no sign of wear and tear. Replacement seat elements are £520 a chair plus fitting! Any idea how to prove to the Warranty provider that it is not due to wear and tear, or a cheaper option for replacement. Thanks for your help.
I have a 2016 Caravelle and the front seats are the leather/suede type. The seat heaters have failed on both seats. I tried to claim them against the 3rd party warranty provider but they have declined saying as both seats have failed it shows they have worn out. The seats are immaculate and have no sign of wear and tear. Replacement seat elements are £520 a chair plus fitting! Any idea how to prove to the Warranty provider that it is not due to wear and tear, or a cheaper option for replacement. Thanks for your help.
