The subject of the H4 lights is a re-occurring theme on here so apologies for raising this again but they are c*$.
Firstly, I contacted VW customer service - the short version is they thanked me for my time, passed on my comments to VW for future design considerations and suggested I took the van to the local dealer.
My van has been to the dealer and they have checked that the lights are aligned correctly, are the correct units for market and that is about it. They have suggested changing bulbs for after market but have warned of the potential of causing damage to the lights or wiring and this would not be covered under the warranty - so my risk, but given many have already gone down this route it may be my next option.
I have had a long discussion with the dealer about changing them to H7 units but they are adamant it is not possible because of different harness, warranty, control units, etc, etc. even though I am offering to pay and that has a new build these lights were an option just not a dealer fit option - bull if you ask me.
So what is involved? Bumper off and then plug and play - is there a harness to change?
Any other advise would be greatly received about how I progress this with VW customer service or the dealer - PM me if needs be. Are there any workshop document reference numbers or part numbers I can quote to the dealer?
I want to change the lights to H7, LED is a step too far and too expensive. I am happy to pay the dealer to get this done but so far no getting anywhere.