Has anyone successfully challenged VW's price increase?

Did I mention that I ordered my Sportline back in June 21 and collected Dec 22. I had no price increase. :p :fast rofl: :waving::think smile bounce:
 
I got a train to Sittingbourne. Walked to VW.
Went in, grabbed a coffee. Paid my money. I said any increase in price btw, dealer said heck no, you’ve been waiting long enough, why would you. I took my foot off he’s neck. Took the keys and drove home :thumbsup:
 
I think you just did ;)

How'd you manage that?
Just playing Devil’s advocate; you walk into the dealer, gently squeeze his soft bits in an effort to extract a bit more discount, he tells you to do a runner as he can put the brand new un-registered van on his forecourt at the full RRP, probably even at a premium. Bang goes the remainder of the discount that you’re still sitting on. I actually think the dealer has the leverage. The best you could hope for (IMHO) is a gesture of goodwill, in order to keep your future business, servicing, parts etc. I’d try for a low cost, to the dealer, gesture. Extended warranty or a service package or such like.
 
Take the new van, sell it for more than you paid for it. Buy a used Transit Custom and bank the profit.
After leasing a Custom for 3 years and returning it last April this is the worst comment yet.
They are diabolical! :confused:
 
In answer to your thread title question, yes, I did.

I ordered in July 21 and it arrived at the VW dealer in October 22 at which point the company I purchased through (Van Haven) said there was an increase of circa £2.5k plus vat and also as the finance agreement that had originally been signed was over a year old, it would have to be re-proposed and would go from 2.9% to 5.9%!!

Not happy, I read through my contract and the overriding statement for me was
'I, ****, agree to purchase the above mentioned vehicle for the above mentioned price'

I specifically mentioned this to them and they had a discussion with their team and agreed to honour my original price and had the VW finance 're-proposed at the original 2.9%.

They dealt with my concern, very quickly, professionally and honourably.

It may be that my dealer has different terms to that of a VW dealer of course.

Good luck

Adam
 
Just playing Devil’s advocate; you walk into the dealer, gently squeeze his soft bits in an effort to extract a bit more discount, he tells you to do a runner as he can put the brand new un-registered van on his forecourt at the full RRP, probably even at a premium. Bang goes the remainder of the discount that you’re still sitting on. I actually think the dealer has the leverage. The best you could hope for (IMHO) is a gesture of goodwill, in order to keep your future business, servicing, parts etc. I’d try for a low cost, to the dealer, gesture. Extended warranty or a service package or such like.
Yeah, I suspect an extended warranty or service package offer is the probably the max I can expect, if anything at all.

Out of interest, what would either of these be worth to me, given I was hoping to purchase them anyway?
 
Thanks to all for your input and your messages of support - much appreciated.

I'll let you know how I get on.
 
If they tell you where to go you can hire one of these pretty cheap.

 
  • Wow
Reactions: Bav
After leasing a Custom for 3 years and returning it last April this is the worst comment yet.
They are diabolical! :confused:
Mmmm...I run 4 of them, 80k miles pa each, 2 years old and barely an issue. The last 4 were sold at 210k and they hardly had an issue either. 3 Transporters doing 40k pa and all 3 spent more time off the road as on...speak as I find. Loads more dealers for servicing and cheaper servicing to boot. Always 40 mpg however they are driven whereas the VWs are managing just about 30.
What's not to like....
 
Thanks to all for your input and your messages of support - much appreciated.

I'll let you know how I get on.
Vw Breeze in poole posted in the Cali Forum regarding new deals from VW : Excerpts from the thread

“Volkswagen are also offering 3x Services FOC and 1 MOT. They are also offering 1 year free insurance.” (
(Presumably an incentive in a response to declining order book).

“For eligibility the drivers must be between 25-75. Minimum of two years no claim discount and a full driving license for two years. Have no more than one minor driving conviction within the last five years and not been banned or disqualified from driving within 5 years.

The insurance is provided by Volkswagen themselves in the same way they offer drive away insurance.”

“A very competitive and sufficient discount will be applied”

this may be worth pursuing as a compromise for all parties, in effect it’s Zero cost to the dealer, but a benefit to you ?

Noting, VWCV existing and new order lead times are tumbling, the world wide economy is looking rocky for the short term.
I wonder if VWCV want to keep customers happy or if they just want to fleece them at point of sale !
Why have many many customers not had to pay the increase at all, despite VW increasing price several times during the manufacturing lead time ? (A lead time relating to a specific made to order vehicle, not a stock order).
yes VW can claim many have been advised that future increases by VW could be applied at point of delivery, although no additional cost has been levied by VW for many many customer Orders. (Fair or unfair)
I would like to think that is because VWCV has considered the customer to have been loyal customers who supported the VW Brand through some very bad times and have had to wait unusually extended (inordinate) lead times to have the Van order fulfilled by VW, through no fault of the customer. In fact the longer VW take to deliver the vehicle the motre they can charge, which dips detrimental in both ways to the customer!
Essentially VW have created their own head we win tales you loose scenario, only VW can set the RRP, they can chose to change the RRP whenever they like, to suit themselves and apply it post contract!
suggest you let VWCV know your not happy with the situation and that you feel VW have exploited you and they have you over a barrel, and why. (You’ll be substantially out of pocket if you exercise your legal right to withdraw, due to a commitment you have given to a third party, in good faith, based on the information VW gave you)
insist the final contract sum is broken down to show the original contract amount + the uplift VWCV now want to apply subsequently, so it is clear and unequivocal that VWCV have increased the contract price post contract agreement.

Depending on your risk adversity, you could Pay some of the final Balance on a Credit card, (£100+) if you didn’t originally pay the deposit by Credit card ? (If you did you have some protection, contact your card Co. ) if not pay a further deposit on credit card against the original (to the dealer) Before paying any final balance.
use the Credit Card co. to deal with VWCV to take up the legal status of the original contract value “agreed price at the inception of the contract “ vs the open ended contract wording which can only benefit one party! VWCV will not want a dispute with a Credit card company, Particularly when VW failed to provide a firm delivery time ( I.e. not affording you price protection from multiple cost increases) and the legal standing of the contract in law, which could be considered “an unfair contract“ As VWCV have clearly geared the contract to suit only one party, VWCV at the expense of the other party, which is not legal in the U.K. as defined in consumer law.

I wish you luck
 
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