I think this thread needs a note of caution.
As much as the next person I like to feel that I've got a good deal but this thread has the potential to cause damage to the businesses involved.
I'm guilty of jumping in and fanning the flames - I have a van on order and was very concerned that the order might be affected.
HNV e-mailed me this morning having seen the comments on here and I subsequently had a telephone conversation with them.
HNV uses a number of VW dealers. It would seem that in the past certain over-zealous dealers have made life very difficult for brokers (not just HNV) and their ability to access fleet terms.
This is a public forum with the potential to draw unwanted attention to who can access the fleet terms.
I'd like to see all brokers continue to flourish and offer fleet discounts to private buyers. I don't have any affiliation with any broker, other than a vested interest in the happy conclusion of my order.
(Now where did I put that hard hat?......)
I appreciate where you coming from but....
Look at it this way, if you are expecting delivery of a vehicle for the first of April that it does not turn up or is not as ordered your left in serious limbo in manny ways. Firstly transport, secondly business disruption and thirdly assume its a cash buy and your year end is the 5th of April.
Its just caused you a lot of grief,
@StudleyGlass sort of had the first two problems and the dealer put him in a loner at their expense until his vehicle arrived, would or could HNV do this for several months?
I had a similar issue to someone on here is having with a van and I think they are looking into rejecting it. I had formally reject a vehicle that was 8 months ish old a while back and its unbelievably stressful and caused huge disruption to my business, the contract of sale is with the person you hand the money too. In my case a franchised dealer so its them who I stared down the barrel with over a 30k of vehicle.
I was lucky and skilful and came out just about on top, would a broker be able to do the same and assist in such a way to such a level?
Im a great believer that you buy cheep you buy twice, its also the whole buying experience that needs to be looked at rather than the simple black and white of a invoice price.
I have no experience of HNV just seen the comments and experiences of others on this forum and the old one and tie that to my own experiences and knowledge of the motor industry.
Its a public forum and I'm not trying to destroy theres or other business with similar models just hopefully make people think of the bigger picture. I will add that I do run fleet of 11 vehicles and I do get fleet terms with some manufactures (not VW, I'm too small) and from what I know and have seen HNV are operating in a grey area and balancing on a knife edge.
I not a fan of most main dealers or their prices or attitudes but if they where not there where would you take your vehicle for warranty work, parts and overpriced servicing with a golden stamp? Though that being said some out there do provide a service that is above and beyond and will put a competitive deal together if you get the right person and know what buttons to push.
HNV instead of lurking in the shadows why not come and put your point across and contribute?
