Review: Leighton Vans

[DaveF]

@DaveF Wow .... Six month waiting list for your T6, then plus another 5 months. Longest I've heard of anywhere is 3 months. We all like a T6 but they aren't McLaren's or SVO Autobiog's!! Something very strange going on there.

My experience of Leighton is that they will bend over backwards to secure clients at their price point. They are a huge customer of VW (UK). They have 100+ of the highest end new vans in stock at any given time (I've seen them, it looks like more). So, if they don't already have what you want, I just can't see VW messing Leighton around when a customer places a custom spec order.

Shame you had such an odd experience because their after-sales is outstanding as well IMO ........... and by my own admission, I'm OCD about my cars

To be honest I was really disappointed by them at the end - they just couldn't come up with a solution. The real shame was that I really wanted a Leighton van too!!

 

[BennyBoy]

I wanted a Leighton Van, went and spoke to Mt Leighton himself at their old premises and TBF he did come up with a number of options to help me, even letting me rent a van for 1 year at a lower cost and then buy it as second hand so it fitted my monthly budget, so on that side they were great and very accommodating.

But when it came to me saying yes lets do it they went quiet on me and no replies to emails or returned calls. I waited quite a few weeks and in the end I got bored of waiting and sourced one from Swiss Vans who found me the van I wanted in stock and it was delivered to my house within 2 weeks for the same cost quoted as Leighton Vans.

I think they are a victim of their own success and people want a van from them all modded out and ready to roll but you pay for that and the skill to do it. I would go back to them when I look for a new van but I expect the same customer service if I am sending £30k or £50k after all I am a customer.

 

[bar933]

I purchased my T6 from Leighton and it was a good experience, no issues, however this was done by a visit to the site and not over the phone. The finance did take a while to sort out, however I don't think that is a Leighton issue more down to the finance broker.
I have had a number of upgrades done by Leighton which where arranged through their website contact page and over the phone which I have had no issues with.

Great company to deal with.

 

[Bronco]

So after trying to bid and make offers on some wheels on LV parts ebay and subsequent messaging, I received exactly zero replies from the team there...
After 2 weeks I rang up to check my messages were getting through. Apparently “Lee” was going to call me back to discuss sorting out a deal. Still heard nothing......The wheels look to have sold now and I’m left disappointed.
Poor service, just not good enough.

 

[J88arv]

So after trying to bid and make offers on some wheels on LV parts ebay and subsequent messaging, I received exactly zero replies from the team there...
After 2 weeks I rang up to check my messages were getting through. Apparently “Lee” was going to call me back to discuss sorting out a deal. Still heard nothing......The wheels look to have sold now and I’m left disappointed.
Poor service, just not good enough.

Wasn’t a black set of valares were they?

 

[Bronco]

2nd set I've tried to buy in as many weeks.....did you snaffle them by any chance?

 

[J88arv]

2nd set I've tried to buy in as many weeks.....did you snaffle them by any chance?

My mate did yeah for £500

 

[Bronco]

You are kidding!! I offered that four days ago. Oh well , you win some you lose some. But the post was about service not sour grapes. It just highlights their poor service in that dept at least.

 

[J88arv]

You are kidding!! I offered that four days ago. Oh well , you win some you lose some. But the post was about service not sour grapes. It just highlights their poor service in that dept at least.

To be fair he messaged and collected was a simple transaction he’s bought a fair bit off them

 

[Andyf]

Possibly like to sell vans more than parts
Who knows

 

[J88arv]

Possibly like to sell vans more than parts
Who knows

God knows but nice wheels

 

[Bronco]

This thread is about poor service. I received poor service. Leighton Vans parts delivered poor service. They couldn’t be bothered to reply after two weeks of me trying to contact them, in any way shape or form.

 

[Jayjmac]

You could ask them.. they are members here.. @LeightonVans

 

[Jayjmac]

Although haven’t been seen in here for a while though...

 

[Bronco]

I’m done with them. There are plenty of good suppliers out there who know the value of good customer service. Oli at BognorVans and Steve at CRS spring to mind.

 

[Jayjmac]

I hear you. I’m a bit like that.

 

[Insert Coin]

I got my beautiful BBS wheels from Bognor after loads of aggro with an alternate vendor.

 

[Jayjmac]

I’ve also used @BognorMotors for wheels paul at Tamar wheels and wheelbasealloys.

lkperformance also are very helpful.

 

[Petehelmet]

To be honest I’m not totally convinced on the LV wheels anyway as 10” all round seems too much ?

 

[Texxaco]

I’ve also used @BognorMotors for wheels paul at Tamar wheels and wheelbasealloys.

lkperformance also are very helpful.

Stop talking wheels, getting wheel withdrawal