Not sure you can drive a T6 thereHi Davey,I was hoping that was a misspelling and it was in Bali
Not sure you can drive a T6 thereHi Davey,I was hoping that was a misspelling and it was in Bali
Oh if only.Hi Davey,I was hoping that was a misspelling and it was in Bali
Sod the T6, pick me up in the helicopter. I'll even chip in a tenner towards the fuel. How far will that get us?I'd give it a bloody good go
View attachment 5978 View attachment 5977 Morning Simon, yep I picked it up last Friday I can't seem to get onto their instagram site for some reason but I'll try and upload a picture here for you.
Expensive. Salesman could not be bothered to call me back after I expressed an interest in one of their used vehicles (1 yo with 25K on clock). Did me a favour as I bought a new van, personalised spec., for less.
U decide. I am giving my feedback, as asked - if you are happy with their offer then good for you.Do you mean expensive compared to a standard VW dealer one with Manufacturer available options only ? ..... or expensive considering their start point van spec, plus all the tarting up they do, body kit, wheels, springs, interior etc and then an unreasonable mark-up over that ?
I found the same.Expensive. Salesman could not be bothered to call me back after I expressed an interest in one of their used vehicles (1 yo with 25K on clock). Did me a favour as I bought a new van, personalised spec., for less.
U decide. I am giving my feedback, as asked - if you are happy with their offer then good for you.
I think the level of service and support should be the same whether your spending 100k or 30k, you might get better coffee or flapjacks but excellent service should seamless.@Insert Coin .... interesting, you were certainly at the top end of their product price range and they should have been more interested obviously.
I couldn't agree more with your "conveyor belt" conclusion. I think they are genuinely selling a shed load. If it's true, their estimate to me was that, they are doing 30+ vans a month and are seen as one of the UK's biggest high end Transporter retailers by VW. I guess it also depends what time of year you approached them. New reg is going to be mental and they certainly seem to be right now, as they have so much stock curtailing wait-time for '18 reg hopefuls. So, it's like, "join the queue Sir" !
In consolidation of your observations, I think their business has got to the point where they are literally overrun with people turning up with £50k - £60k to spend, which translates into what we have both experienced and also, there is no deal. That's the price, if you won't pay, "we'll sell it to someone else tomorrow". Rather ironically, first time I locked onto a stock van of theirs and started to position for a negotiation, they showed very little interest and to my utter disbelief, they did actually sell what I was looking at the very NEXT day over the PHONE
I think everyone would agree with you, myself included, that when you're doing £50k - £60k , it's got be a whole different level of sales and service support from the supplier
I think the level of service and support should be the same whether your spending 100k or 30k, you might get better coffee or flapjacks but excellent service should seamless.
Bang on the money - I agree, completely. There are some very strange ideas re customer care out there and, having tried to explore other options, I went back to my dealership and got the service you expect when paying just shy of £50K.Sadly this doesn't happen, my wife has a 2017 Range Rover, it's been terribly unreliable and the dealer is hopeless. It's on 9 visits back to the dealer in 12 months and always come back with the same faults plus a few new ones.
My business has 4 Transit Customs on lease, the local Ford dealer are the most incompetent people I've ever dealt with, and the vans are crap too.
Conversely, we have 10 Transporters, my Touareg and my new T32 and the local VW dealer (both commercial and retail) have been absolutely brilliant and I cannot fault them.