Nah we are old school, after 3 hours on the motorway we will try to pick the last half hour of our route usually to allow the turbo etc to cool. Too many years of having smart cars which are very prone to engine failure due to people abusing them and I didn’t want a massive bill. I see it like a race bourse, you don’t run it at full pace and then just stop it, you always see them running them gently to allow them to cool in a controlled manner.
Stop start not working after being at dealership
- Thread starter BRABUS
- Start date
We are on our first and had so many people look at us like we are mad. The electric one will probably do 1k miles a year if that so a petrol or diesel would just be madness.
This has me really interested, please can you give me a bit more detail of what you are suggesting we try and what we may expect and then we can report back
Of course;
With Start/stop activated my engine stops when vehicle comes to a stop and I have my foot on the brake pedal.
What annoys me is that if I then put DSG into neutral and use the handbrake, as soon as I take my foot off the brake pedal, the engine restarts.
So, I tried putting it into Park, with the handbrake also on.
When I took my foot off the brake pedal the engine didn’t restart.
Just curious to see if Start/stop does the same for you?
Andy
And you won't fail your driving test by applying handbrake and selecting neutral as you would holding it in gear. A bit more of a moral quandary with DSG though
Sounds like utter nonsense to me, the only time my doesnt stop is if the airblower is switched on above 3, other than that I can have everything on and it still works.
Son in law’s X1 Beemer, 4 yrs old, just had to have a new starter motor £600. Neighbour’s son’s Q7 needs a new alternator/starter, (apparently it’s all one combined unit) just out of 3 year warranty, £2500. Dealer says it’s a common issue. The last time I ever had to change a starter motor on a vehicle was 30 years ago on a series 3 Landrover.
This is exactly how ours worked before it went into the dealership for standard service interval works
Have you tried to play the disabled card and ask Motability to assist? They may be able to put pressure on.
Do you have access to another dealer close to you?
Do you have access to another dealer close to you?
I contacted Motability and they said see if you can take it to another dealer. This dealer is Derby, so I rang Sheffield which is the next nearest, they can fit us in in 2 weeks. I have no idea what is going on at Derby just lately but it doesn’t make you feel very reassured.
I will give a few of these things a try next time I am out in the van, but your dealership sounds like they need some training in after sales service.
That’s bollocks. If the fault was reported before the warranty expired, then it’s covered. The fact that they are unable to deal with it until after the warranty expires, is their problem not yours. Stand your ground.Dealer is now saying it will be another 5 weeks this Thursday before they can fit us in again for more diagnostics. They also said that as the warranty expires on 30th March that any work will not be covered by the warranty. WTF
Well, I have just been out in my van and can report the following:
Stop/start works with the wheels turned
When I put it in park it worked
When I removed my seatbelt it didn't work, however
When it worked and engine was "stopped" I took my seat belt off and the engine stayed off.
So essentially don't believe anything the dealer tells you.
I would take the symbol as an indication that stop-start is well alive and just messaging being busy with other things and thus can't stop the engine at the moment.
Besides the mentioned battery state etc. the ECU every now then needs a few minutes to run engine's self-diagnostic routines. The most noticeable/obvious one is EGR system self-diagnosis/learning which needs quite a few minutes to accomplish - usually accumulated over several stops - engine seemingly for no reason doesn't stop.
I would expect that also NOx reduction system needs every now and then some time for diagnosis.
Anyways, late T6.1 engines (engine codes Dxxx) actually keep timestamped records of the few latest (6?) stop prevention reasons. Below a snippet of a log of a fairly new one (3000 miles/5000 km).
| T6.1 DNAA Man (202305100947) | IDE06307 | |||
| Stop prevention history data | ||||
| Year | ||||
| Month | ||||
| Day | ||||
| Hours | ||||
| Minutes | ||||
| Seconds | ||||
| 2023 | 2023 | 2023 | 2023 | |
| 5 | 5 | 5 | 5 | |
| 5 | 5 | 4 | 4 | |
| 12 | 7 | 16 | 16 | |
| 15 | 27 | 52 | 18 | |
| 30 | 33 | 57 | 19 | |
| Engine temperature | Engine temperature | Engine temperature | not active | not active |
| Ambient air pressure | not active | not active | not active | not active |
| Brake under pressure too low | Brake under pressure too low | not active | not active | not active |
| Sporadic function prevention | not active | not active | not active | not active |
| Poor start detection | not active | not active | not active | not active |
| Mixture adaptation | not active | not active | not active | not active |
| Regeneration Mode | not active | not active | not active | not active |
| hood open | not active | not active | not active | not active |
| Steering | not active | not active | Steering | not active |
| Steering angle | not active | not active | not active | Steering angle |
| Driving situation | not active | not active | Driving situation | not active |
| Anti-play protection | not active | not active | not active | not active |
| Function locked due to frequent stalling | not active | not active | not active | not active |
| Brake pedal information: plausibility | not active | not active | not active | not active |
| Slow traffic detected | not active | not active | not active | not active |
| Hybrid battery performance too low | not active | not active | not active | not active |
| Auxiliary equipment power consumption too high | not active | not active | not active | not active |
| Deceleration takeover active | not active | not active | not active | not active |
| E machine output too low | not active | not active | not active | not active |
| Clutch protection K0 | not active | not active | not active | not active |
| Learning function active | not active | not active | not active | not active |
| Engine protection active | not active | not active | not active | not active |
| Fuel gelling protection active | not active | not active | not active | not active |
| Diagnosis of exhaust system | not active | not active | not active | not active |
| Exhaust treatment diagnosis | not active | not active | not active | not active |
| Air system diagnosis | not active | not active | not active | not active |
| Thermostat testing not completed | not active | not active | not active | not active |
| DTC memory entry in engine control module | not active | not active | not active | not active |
| Restriction in start system | not active | not active | not active | not active |
Besides the above also frequnecy counters of the events are stored - see below.
Earlier T6.1 engines (Cxxx series engines) provide only frequency counters of prevented events (no timestamped data). Below a snippet of one at 11000 miles/18000 km.
| T6.1 CXHA Man 4M (202303281652) | |
| Number of prevented stop processes-Steering angle | 0 |
| Number of prevented stop processes-Steering | 137 |
| Number of prevented stop processes-Anti-play protection | 0 |
| Number of prevented stop processes-Ambient air pressure | 0 |
| Number of prevented stop processes-Sporadic function prevention | 0 |
| Number of prevented stop processes-Poor start detection | 0 |
| Number of prevented stop processes-Diagnosis of exhaust system | 0 |
| Number of prevented stop processes-Mixture adaptation | 0 |
| Number of prevented stop processes-Air system diagnosis | 0 |
| Number of prevented stop processes-Hybrid battery performance too low | 0 |
| Number of prevented stop processes-Auxiliary equipment power consumption too high | 0 |
| Number of prevented stop processes-Deceleration takeover active | 0 |
| Number of prevented stop processes-Clutch protection K0 | 0 |
| Number of prevented stop processes-Thermostat testing not completed | 0 |
| Number of prevented stop processes-Driving situation | 0 |
| Number of prevented stop processes-Engine temperature | 38 |
| Number of prevented stop processes-Regeneration Mode | 128 |
| Number of prevented stop processes-Brake under pressure too low | 4 |
| Number of prevented stop processes-DTC memory entry in engine control module | 0 |
| Number of prevented stop processes-Learning function active | 0 |
| Number of prevented stop processes-hood open | 0 |
| Number of prevented stop processes-Function locked due to frequent stalling | 0 |
| Number of prevented stop processes-Brake pedal information: plausibility | 0 |
| Number of prevented stop processes-Slow traffic detected | 0 |
| Number of prevented stop processes-E machine output too low | 0 |
| Number of prevented stop processes-Engine protection active | 0 |
| Number of prevented stop processes-Fuel gelling protection active | 0 |
| Number of prevented stop processes-Exhaust treatment diagnosis | 0 |
| Number of prevented stop processes-Restriction in start system | 0 |
| - | |
| Number of requested start processes-Steering | 9 |
| Number of requested start processes-Engine temperature too high | 0 |
| Number of requested start processes-Engine temperature too low | 0 |
| Number of requested start processes-Sporadic function prevention | 0 |
| Number of requested start processes-Hybrid battery performance too low | 0 |
| Number of requested start processes-Auxiliary equipment power consumption too high | 0 |
| Number of requested start processes-Deceleration takeover active | 0 |
| Number of requested start processes-Brake under pressure too low | 12 |
| Number of requested start processes-SCR System requires restart | 0 |
| Number of requested start processes-CAT heating | 0 |
| Number of requested start processes-hood open | 0 |
| Number of requested start processes-Rolling vehicle | 102 |
| Number of requested start processes-Engine protection active | 0 |
| Number of requested start processes-Fuel gelling protection active | 0 |
| Number of requested start processes-Restriction in start system | 0 |
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