Have you solved this yet? I should have read this first before allowing AutoGlass near my van, anyway surprise surprise I have a big error on my dash and the ADAS isn’t calibrated. They say it’s because it’s been lowered as an excuse, but it’s obvious that it’s lowered on coil overs fitted before I bought it brand new (Black Edition). They really shouldn’t have taken the job on if they know they can’t do it but at the absolute worst case scenario it looks like a trip to Bridgewater paid for by Autoglass. This was Friday morning, still waiting from Autoglass for what they plan to do next.
Your car has an Advanced Driver Assistance System (ADAS) which are safety features designed to
help avoid collisions and/or automated systems for better driving. Due to this, your vehicle is fitted
with a forward-facing camera (Camera) that sits behind your windscreen. The Camera is linked to the
operation of certain safety features on your vehicle. To ensure these features work correctly, your car
manufacturer recommends that following a windscreen replacement the Camera is recalibrated.
Unfortunately, Autoglass® has not been able to successfully recalibrate your camera. As a result,
some features on your car may not operate properly until the camera has been recalibrated.
PLEASE EXERCISE CAUTION AND DO NOT RELY ON THESE FEATURES UNTIL YOUR CAMERA HAS
BEEN RECALIBRATED.
Autoglass® has a duty to inform you that Autoglass® nor your insurer (where applicable) can be held
liable in any way for any future event caused or exacerbated by not recalibrating ADAS on your
vehicle for whatever reason. You hereby understand and acknowledge this risk.
IMPORTANT - We will contact you to arrange a new appointment/advise next steps – also, please
check your email/post.
If you have any concerns or wish to discuss this further with a member of our dedicated team, please