Who is this guy? What dealership is he from? Also he's talking about Cali's, they are built on a completely separate production line, is the same happening for all T6.1 based vans? So many questions.
I will be speaking to my dealership tomorrow, but I think I know what they are going to say, if its possible to verbalise a shrug.
It is interest to note though, that VW do seem to be reacting in some way to the production problems they've been having by putting in a new procedure. Has someone in the factory had a right rollicking recently? I do hope so.