Vanstyle Telephone Service

[Bakerlad]

I am trying to buy sa wheels and tyre package from Vanstyle but I have a technical question about tyre loading and have now been on the phone for nearly 3 hours.
They are about £100 cheaper than anyone else but I am close to giving up and buying from a company that can provide a decent level of service.

What are other peoples experience of dealing with Vanstyle?

 

[Gavinda]

What's the question I'm sure we can help?

 

[Bakerlad]

Hi,

I am buy a set of wheels that are clearly labelled as Load Rating: 880kg Per Wheel (T32 Capable Wheel).
However, the tyre are mentions as being "CV rated" and I have no idea what they mean by that.
If it is CV = Commercial Vehicle, which is what I have seen elsewhere it does not necessarly mean they are suitable for a T32.

Been on the call now 4 hours and it is saying I am first in the queue but I have been first for an hour.
I have tried ringing from another phone and their phone system is not answering so I am hoping they will get to me.

Very poor service though.

Are they any good as a company or would I be better of staying clear of them?

Regards

Les

 

[Gavinda]

Do they have the load rating listed? (103 minimum for T32) if not what size are the tyres? This should give a good indication of the likely load rating.

 

[Pauly]

I would imagine they are shut now and you are going to wait all night !

 

[Stay Frosty]

I've got a Van style T6 wheel and tyre package, admittedly from 2019 but they fit 103 rated tyres regardless of the individual wheel load rating, suits all versions of the T6.

 

[Bakerlad]

Hi,

Many thanks for your replies. I think tyou are right they have shut now as they went dead at 7PM.
They do not list the load rating for the tyre but the size is 255/45/18s.
I will try them first thing in the morning.

 

[Gavinda]

That size will be 103 rated. You'd be hard pushed to find that size in any other rating.

 

[Stay Frosty]

That's how mine came from Van style although that's actually the second tyre now due to my fast and furious driving skillz but an exact make and rating replacement as they're a pretty decent tyre.

 

[Bakerlad]

Many thanks to all for coming back to me.
I am going to go ahead and order them as they are a good price and I want that package.

Bit of a shame about the poor service.
Somebody did contact me by responding to a FaceBook message and said they would call me this morning, 11:30 and still waiting.

Looks like a case of good products and price, just poor service.

Regards

Les

 

[Bakerlad]

Guys,

Just to keep you up dated. Eventually got through, glad I did because the wheels I was ordering and they were saying 5 to 7 days was actually 3 to 4 weeks.
However, I ordered a cracking set mod wheels and they are going to deliver free of charge for the problems I have encountered so all good in the end.

These are the wheels I have ordered recking they will look cracking on my Blue T6 T32 4Motion.




Many thanks.