EGR on the 204 usually shows up as coolant loss, are you having to top up the water at all?
I think they said 1ltr per 1000 miles.
Had it been using 0W30 I would have recommended a change to 5W30 to reduce evaporative loss. I've no idea how Quantum compares to the big brands for evaporative loss but it shouldn't be far off.Just checked, have the 'cube' in the van, Quantum Longlife 111 5w30. That sound right? I asked them to use all original VW spec.
Hi @Radorik ....Sounds like the dealer trying to fob you off...if it was reported prior to warranty expiring you might have a chance but lots of hassle...I’d still contact Vw customer service and try at the least to get a good will gesture...or big discount on next modelJust as update, the van went back to VW. They drained the oil, filled to spec and I then took it back 1000km later when they checked the remaining oil. Apparently it didn't use any.. Warranty now elapsed so looking at trading in, can't see how it can suddenly stop using it. They did say though that VW would have seen no problem with a litre per 1000 miles as they've had it before, so would have been very unlikely to have had any warranty claim passed. They didn't charge for the check which I thought was good though, and a free hire van.