Hi all - Long time lurker looking for a bit of a sanity check
A bit of background
2018 204 TDI – DSG – 4Motion – CXEB
Owned 4 years since 9000 miles, now on 51000.
Serviced at independent, back to VW for anything above that.
For the last 10,000 miles its been progressively using more oil, at the moment about 0.8L per 500 miles, Performance is fine, no smoke
I read all sorts online about what it could be, with it being so complicated booked it in with VW and waited 10 weeks for an appointment.
They quickly told me I needed the oil consumption test, expecting this id documented all my top-ups and milage etc but to go down VWs procedure we needed to do it again. No problem.
The van is out of warranty but as a known issue they normally offer some sort of goodwill, but was informed as id had the general servicing done at an independent, they were not willing to help unless I could prove what oil had been put in it. The independent sent me screenshots from Haynes pro specifying 505 for fixed length servicing (Which mine is) or 507 for long life. I didn’t know the difference at the time and VW do not agree with the above.
Independent have 505 and 507 but no proof which went in it (Not that it would make any difference anyway!)
Garage only had invoices for the 505 It should always be 507 so no goodwill.
VW are just flat out telling me I need a new engine at a cost of over £10,000 +VAT.
Independent is ferociously defending their work and arguing it can’t possibly need a new engine.
I need my van back, as it stands to buy the same Van now would not be much less than I paid for it so I need to repair it.
Before I go any further is there anything else I should think of or questions I should ask?
Spotted this thread which looks similar in issue.
Why is my 204PS so thirsty?
Is this the same issue as with the CFCA engine?
A bit of background
2018 204 TDI – DSG – 4Motion – CXEB
Owned 4 years since 9000 miles, now on 51000.
Serviced at independent, back to VW for anything above that.
For the last 10,000 miles its been progressively using more oil, at the moment about 0.8L per 500 miles, Performance is fine, no smoke
I read all sorts online about what it could be, with it being so complicated booked it in with VW and waited 10 weeks for an appointment.
They quickly told me I needed the oil consumption test, expecting this id documented all my top-ups and milage etc but to go down VWs procedure we needed to do it again. No problem.
The van is out of warranty but as a known issue they normally offer some sort of goodwill, but was informed as id had the general servicing done at an independent, they were not willing to help unless I could prove what oil had been put in it. The independent sent me screenshots from Haynes pro specifying 505 for fixed length servicing (Which mine is) or 507 for long life. I didn’t know the difference at the time and VW do not agree with the above.
Independent have 505 and 507 but no proof which went in it (Not that it would make any difference anyway!)
Garage only had invoices for the 505 It should always be 507 so no goodwill.
VW are just flat out telling me I need a new engine at a cost of over £10,000 +VAT.
Independent is ferociously defending their work and arguing it can’t possibly need a new engine.
I need my van back, as it stands to buy the same Van now would not be much less than I paid for it so I need to repair it.
Before I go any further is there anything else I should think of or questions I should ask?
Spotted this thread which looks similar in issue.
Why is my 204PS so thirsty?
Is this the same issue as with the CFCA engine?