Alpine Firmware failed update (Resolved via Alpine techs)

So to the finalise this thread.

I fitted the HU, plugged the USB cable into the back of the HU and low and behold Apple CarPlay came to life.

This confirmed there is an issue with the USB port. Started digging about under the HU for the USB cable next to the DSG gear lever only to find it neatly curled up out of the way.

I can only guess that when the HU was initially installed Apple CarPlay wasn’t available so the cable wasn’t connected.

Anyway connected the van USB cable to the rear of the HU and tada, Apple CarPlay is alive.

You live and you learn.

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Result! So glad this is sorted now.

The dash is looking a bit dusty @Texxaco - the medication for the OCD must be kicking in!!!
 
Joking aside, there are a lot of learnings in here. Something that started out as a potentially "terminal" issue got addressed by Alpine techs. The last hiccup is something that people wouldn't be aware of..............a trailing USB hidden inside the dash.

Great result though!
 
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