Oh no @Loz . . . nightmare.My Noco Genius 10 failed yesterday, I went to see if it had finished topping up my starter battery and all the lights were flashing on it and it seemed to be quite hot. I left it overnight, but plugging it back in this morning (not connected to the battery) but it is still doing the same. Disappointing as I've only used it a few times.
mines been good for the last couple o months. (Genius10) - ( it does get hot when charging Lifepo4 )
NOCO - 10-Amp Smart Battery Charger - GENIUS10
The GENIUS10 is a 10-amp battery charger, battery maintainer, and battery desulfator for 6-volt and 12-volt batteries.
no.co
was it just connected to the starter battery? (and body ground?)
what lights are flashing? ( all like bellow . . . too hot or too cold?)
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NOCO are very good with warranty claims . .
@Spaghetti had a Boost pack swapped over at the retailer last year - no questions asked.
i had a GB150 replaced after 2years at cost by NOCO after i cooked it in a hot summer tent.
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NOCO - How Do You Submit A Warranty Claim - Support
Experiencing an issue with your product? Contact us and we will help you determine how you can submit a warranty claim.
no.co
If you’re having a problem with your NOCO product, please contact support by emailing support@no.co
Please have the following information ready when contacting support:
You will need:
- Proof of purchase.
- Serial number. Make sure your product is registered at no.co/register.
- Your contact information, including your name, shipping address, email, phone number, and company if applicable.
- Include a detailed description of the issues you are experiencing. Any photos and videos you can provide are great for helping us diagnose the problem. Please include these in the email.