Hi, Yes our van is currently with them, but we are starting to get concerned, even more so after reading this thread. It went in on the 16th May, I emailed on Mon just to get a casual update as it had been 3 weeks and we have still not received a completion date, I emailed Mon, then Wed and nothing, called yesterday and was told I'd get a call back, emailed again this morning saying I'd like to know the situation before the weekend. We initially went on their good reviews, although in hindsight the reviews are a little old and there seems to be no recent ones, good or bad. All our initial meetings and communication was great, although we did hear the story about them getting another customers colours wrong which did spark anxiety for me. We are now unsure what to do, we suspect they have not started it yet and it's been in almost a month now. We are not demanding or pushy people, but do feel we have the right to a progress update every 3 or 4 weeks. If we pull it out seems we will have trouble getting our deposit money back from what I have read on here? They are really nice people and it seems the final conversions are great, but I'm not comfortable with the lack of communication and update.
