A challenging one...
I have thought that the 2 contacts are one to the ground and the other is the +connection. But as the tailgate heater draws about 22 Amps means the resistance is "too" small if simply measured by a multimeter. Anyways you should definitely have about 12 Volts on the other when switched on. I'll check mine tonight to see which one is the +connection - unless resolved before that.
And, I'm pretty confident that engine has to be running for the heater to work - but will double check that too.

I have thought that the 2 contacts are one to the ground and the other is the +connection. But as the tailgate heater draws about 22 Amps means the resistance is "too" small if simply measured by a multimeter. Anyways you should definitely have about 12 Volts on the other when switched on. I'll check mine tonight to see which one is the +connection - unless resolved before that.
And, I'm pretty confident that engine has to be running for the heater to work - but will double check that too.