I still had a problem & found that water was getting in between the plastic slide & the glass. I cured it with a very fine bead of silicone sealant.
Would do you mean by the "plastic slide" please Martin? The plastic trim at the base of the window?
 
Total piss-take, I’d be fuming too. They should be ashamed of themselves. I’d be reporting this to VW Customer Services. Hope it’s back and right now.
 
Hi @crampey ....Wow that’s awful...You could if you feel name and shame...so other member could choose to avoid...Yes its always the inconvenience of your time that’s annoying...but to use non OEM parts without your approval is terrible ...did they look like real cowboys ? ....hope it’s all sorted

ps from my own experience...I now ask exactly what any repairs involve so I know what to expect and then if I’m let down it’s Compo time!
 
Those drains lead into a plastic 'reservoir' within the plastic trim below the window. The other drain hole (where the spring loaded pins sit when the window is closed) also drain water into the same small reservoir. The base of the reservoir is stuck on with some form of non-setting sealant and can be dislodged if anything is pushed down the hole, or the drain to the outside of the van can become blocked. Use something suitable to squirt a bit of water into the circular, inner drain hole and see where it comes out - should be outside the van. Pop the lower section of trim off and you'll see the reservoir. I'm going to seal the cover on with silicone sealant, although since I pushed them up tightly the window hasn't leaked. I also used a craft knife/stanley blade to widen the 'entrance' at the top of those slot shaped drains you've been working on. Next step for me is remove sliding sections, clean and treat rubber seals with Krytox and perhaps feed some streamer cable into the seals to plump them up a bit.
Another useful thread here
Hi which Krytox did you use? Thanks
 
Thankfully, everything is back, right and correct now, thanks! Funny looking back, I did think after posting it here, that maybe I was being oversensitive, but I'm glad to hear you guys get it, plus any other soul I passed the story onto totally got it too! I wish I'd have pulled their general manager out to look at the shambles at the time. They have got away lightly to be honest, certainly not the VW way I'm sure.
 
Chuffing hell, that's no good. I have heard of them replacing the windows with after market before but you think the least they'd do is match the glass and put it all back together properly again. Glad you got it sorted out in the end though mate.
 
Late to the discussion but hope this helps. I know you said originally you were booked in but they needed it for 5 days, courtesy van issue, etc. I had my nearside leak sorted under warranty (67 Kombi) last year and the offside started leaking recently. They wanted it for 5 days this week and I also had issues with getting a courtesy van. I told them it's a known problem (the place I bought the van from new, not VW, said they know about it but VW rarely admit the issue) and the same as they fixed last year so they don't need it all week. Still went through the motions and surprise surprise it was fixed same day. Both times listed as:

"Carried out water test on rear window, confirmed leak coming from sliding window, REPLACED INSERT and tested all OK"

I understand (although never directly from VW!) that there is a issue with the drain holes and they do get blocked but it is because of a design fault. Speaking to the place I bought mine from, who convert new stock vans, they say the part number changed at some point during the first 2-3yrs but even then VW wouldn't admit it to them.

Hope this helps. I would push them to fix it and it should be quick as long as they book you in. Should be done and ready within the day.
 
For DIYers, remove the lower trim and pour/squirt water into both the 'slot' shaped outer drain and the round inner drain that the pin locks into. These both drain into two reservoirs (one beneath each round hole) in the inside 'sill'. The water should obviously drain out down the outside of the van (having first gone into the reservoirs), but if it comes into the van, with the trim off, you can see exactly where it's leaking from and seal it with silicone. I sealed all around each of the reservoir covers and then several places alongside. A thin layer was enough - too much may interfere with the trim going back on. Now dry (fingers crossed). I have 1 month to see before furniture and carpeted panels go in. My spongey kombi floor mat was very wet in places, so it had obviously been pretty bad. Original under window panels now knackered, but being replaced anyway. Second hand kombi and out of warranty.
 
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I've had several Kombi vans now and I always clean them at least once a week with a power washer, always giving the windows a good blast. When you do this you can see the water running out of the drain holes. Touch wood, never had a leaky window, and the do get opened /closed regularly too.
 
I've had several Kombi vans now and I always clean them at least once a week with a power washer, always giving the windows a good blast. When you do this you can see the water running out of the drain holes. Touch wood, never had a leaky window, and the do get opened /closed regularly too.
Living in the Lakes, the weather has a habit of jet washing them every other day......
Interesting what you say though, as they've been worse recently and it was dry for ages, along with dust from building work next door. Likely to block drainage.
Just fitted an awning rail, so looking out for the roof leaking now too..
 
Those drains lead into a plastic 'reservoir' within the plastic trim below the window. The other drain hole (where the spring loaded pins sit when the window is closed) also drain water into the same small reservoir. The base of the reservoir is stuck on with some form of non-setting sealant and can be dislodged if anything is pushed down the hole, or the drain to the outside of the van can become blocked. Use something suitable to squirt a bit of water into the circular, inner drain hole and see where it comes out - should be outside the van. Pop the lower section of trim off and you'll see the reservoir. I'm going to seal the cover on with silicone sealant, although since I pushed them up tightly the window hasn't leaked. I also used a craft knife/stanley blade to widen the 'entrance' at the top of those slot shaped drains you've been working on. Next step for me is remove sliding sections, clean and treat rubber seals with Krytox and perhaps feed some streamer cable into the seals to plump them up a bit.
Another useful thread here

I finally got round to having a look and see exactly what you mean as far as the drain reservoirs go, just looked at the front one so far and that was leaking so I'll have a go at fixing that next :thumbsup:
 
Mine now (at the moment) only dribble, from the rear drain, if I'm parked facing uphill. If it becomes more than a couple of drips, I'll go in again with the sealant.
 
Well thanks to all the advice on here it looks like I've fixed it!

Yes, it was a combination of blocked drain slots (fixed with a hacksaw blade as per Martin955) and the stupid plastic drain reservoir, sealed (or not) with black sticky gunk. I just removed what I could of the gunk and actually stuck it in place with Gorilla Glue Gel. Did this in stages and then squirted through the pin-locator drain hole with a syringe to find any leaks, by a process of elimination and adding glue to any remaining leaks I think I've finally got there!

Thanks everyone. :thumbsup:
 
As an update, it turned out there was still a small leak that I worked out must have been coming through the windows themselves, fixed that with some Gummi Pflege, now fully waterproof


I think
 
I have a leaking window on the sliding door that causes pooling water in the footwell. I’ve also got a leak at the top of the slinging door in he middle, like the door isn't sealing properly When shut. I bought second hand so no dealer to go back to. Can anyone recommend a solution to this? Should I just take to local VW garage to fix or...? I’ve read this is a common fault on this vehicle. All advice gratefully received!
 
Is the leaking window the sliding part or is it a solid glass window. If its a sliding window its well recorded on here as to the potential issues and various solutions. Personally i've found opening the window and using either a pipe cleaner or thin rag wiping around the seal as much as possible and then spraying with some silicone lubricant stops it for 6 months or so. The window itself seems to attract fine dirt and even if you don't use the window it stops the seals working. If its a fixed window then it sounds like it wasn't properly fitted in the first place and needs resealing using a window specialist. The leak at the top of the sliding door is that definitely the source of the leak as there are roof bolts above which the rubber seal can perish or shrink over a period of time, water leaks past the seals and comes in via the roof down the side of the van usually in the front or rear quarters but there is usually another bolt in the roof about mid way along. If its the door for definite thats leaking your best bet would be see if there is any damage to the door seal in that area first.
 
Thanks for this @airhoguk, very much appreciate your reply. It is the sliding window so I’ll definitely give the cleaning & silicone a try for sure. As for the door, I’ve see the holes / bolts above the door that would house roof bars etc. I wondered if they might be letting the water in as they feel like they’re in the right place. I’ll take a good look at them & the door for damage. All good advice so thank you so much Will share on the feed how I get on as I presume this is an issue for many.
 
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